Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
August/2013 Someone from New York, NY thinks:
- Overall rating: 9.8
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The hotel's reply:
" De Maria C, Director General at HOTEL OPERA, responded to this review 28 august Dear Customer, Thank you very much for your time spent in writing your review, and we are happy that you were pleased with our room and our views. Exactly, we do not have a coffee or tea maker in our rooms, but if you would have commented this to us, we would have happily served from our beautiful cafeteria El Café de la Ópera. We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "
August/2013 Someone from Lyon france thinks:
- Overall rating: 9.7
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The hotel's reply:
" De Maria C, Director General at HOTEL OPERA, responded to this review 28 agosto Dear Customer, Thank you very much for your time spent in writing your review, and we are happy that you were pleased with our room and our views. We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "
August/2013 Someone from Madrid thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir su comentario acerca de su experiencia en el Hotel Opera. Estamos renovando el mobiliario de todas nuestras terrazas, pero si usted nos lo hubiera indicado durante su estancia, sin ningún tipo de problema y muy gustosamente le hubiéramos atendido y solucionado cualquier inconveniente que tuviera, ya que todo el equipo trabajamos para la satisfacción de todos nuestros clientes, y para que esten lo mas comodos posibles en nuestras instalaciones. Gracias por ese 10 que nos otorga, y por recomendar el hotel Opera. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
July/2013 Someone from Ciudadano del mundo thinks:
- Overall rating: 7.8
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July/2013 Someone from Madrid thinks:
- Overall rating: 9.4
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July/2013 Someone from Barcelona thinks:
- Overall rating: 9.4
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente Muchas gracias por haber tomado de su tiempo el escribir, tan grato comentario, nos alegramos por ese 10 que nos otorgan Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
July/2013 Someone from Tenerife thinks:
- Overall rating: 10
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinion Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan grato comentario acerca de su experiencia en el Hotel Opera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
July/2013 Someone from graz thinks:
- Overall rating: 7.9
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 5 august We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "
July/2013 Someone from Toronto, Canada thinks:
- Overall rating: 9.4
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The hotel's reply:
" De Maria C, Director General at HOTEL OPERA, responded to this review 5 agost Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
July/2013 Someone from New York thinks:
- Overall rating: 9
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 05 august, Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We are very happy and pleased that, you were satisfided with both our localization and our staff. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "