Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
-
- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
-
- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
-
- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
July/2013 Someone from madrid thinks:
- Overall rating: 9.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión 30 julio Estimado Cliente, Ante todo agradecerle que recomiende el hotel Hotel Ópera Nos alegra saber que la habitacion fue de su agrado. y agradecerle ese 10 que nos otorga Esperamos poder contar con ustedes para futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
July/2013 Someone from Espanya thinks:
- Overall rating: 8.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir, y recomendar el hotel Ópera el hotel se encuentra en Pleno Centro de Madrid, en la zona más turística y visitada de nuestra ciudad, or eso nuestra localizacion es inmejorable, Todo el equipo del hotel intentamos esmerarnos para que, tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos, y hacer de su estancia lo mas agradable posible. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
July/2013 Someone from TORRENT (Valencia) thinks:
- Overall rating: 9.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir, y recomendar el hotel Opera Todo el equipo del hotel intentamos esmerarnos para que, tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos, y hacer de su estancia lo mas agradable posible. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
July/2013 Someone from CUBA thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir. Todo el equipo del hotel intentamos esmerarnos para que, tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos, y hacer de su estancia lo mas agradable posible. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
July/2013 Someone from Indiana, USA thinks:
- Overall rating: 7.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 30 July Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. We are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
July/2013 Someone from Warrenville IL thinks:
- Overall rating: 8.1
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 29Jul Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
July/2013 Someone from leon thinks:
- Overall rating: 6.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por recomendar el Hotel Ópera, y muchas gracias por ese 10 que nos otorga Siento que estuviera en una habitación que no fue de su agrado, si usted nos hubiera indicado durante su estancia que no estaba cómodo en su habitación, sin ningún tipo de problema le hubiéramos cambiado a una habitación superior. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
July/2013 Someone from USA thinks:
- Overall rating: 5
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
" D De Maria C, Director General at HOTEL OPERA, responded to this review 25 July Dear Customer, We are sorry about your vision of the staff who work at the Hotel. We daily work hard to offer our best service, and we like our clients feel like in their second home. It’s a pleasure to know that you choose our Hotel Ópera which is located in the Heart of Madrid. And next to most important touristic places. We look forward to see you soon. You can continue visiting our best offers and promos in our website. Best regards, "
July/2013 Someone from opción thinks:
- Overall rating: 9.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. Indicar que la respuesta no es apropiada "
July/2013 Someone from England thinks:
- Overall rating: 8.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 18 July Dear Customer, Thank you very much for your time spent in writing your review, and we are happy that you were pleased with our room and our views. Exactly, we do not have a coffee or tea maker in our rooms, but if you would have commented this to us, we would have happily served from our beautiful cafeteria El Café de la Ópera. We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "