Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
September/2013 Someone from Apperley Bridge, England thinks:
- Overall rating: 9.4
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 27 september Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
September/2013 Someone from Saskatoon Canada thinks:
- Overall rating: 9.8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 27 september Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
September/2013 Someone from Belgium thinks:
- Overall rating: 8
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The hotel's reply:
" De Maria C, Director General at HOTEL OPERA, responded to this review 27 september Dear Customer, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
September/2013 Someone from Madrid thinks:
- Overall rating: 9.6
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que descansen y se sientan como en casa todos nuestros clientes, por eso día a día, intentamos ofrecer todas las facilidades que estén en nuestras manos. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
September/2013 Someone from madrid thinks:
- Overall rating: 2.6
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September/2013 Someone from Almansa-Albacete thinks:
- Overall rating: 9.9
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid, y muchas gracias por recomendarnos Nos alegra saber que tuvieron una estancia agradable disfrutando del hotel y de su entorno magnífico y esperamos contar con ustedes para todas las veces que lo necesiten. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "
September/2013 Someone from Taiwan thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear client, We are sorry that the Breakfast of Ópera Hotel did not reach with your expectations. We are surprised that you make that impression about our Buffet Breakfast. We bring fruits daily in our kitchen and until now we did not encounter not only a critic about what you indicate. If you would have indicated us this while your accommodation that the breakfast was not what you have expected, we would have pleasantly help you by finding a quick solution. We would have liked to help and attend your reviews during your stay so that it would be unforgettable. We hope seeing you again in our hotel. You can still find the perfect deals in our official web page. From the heart of Madrid and in the name of all our staff, please receive best regards. "
September/2013 Someone from Tarrytown NY USA thinks:
- Overall rating: 9.9
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 17 september Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
August/2013 Someone from UK thinks:
- Overall rating: 9.6
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 11 de septiembre Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
August/2013 Someone from uruguay thinks:
- Overall rating: 8.1
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The hotel's reply:
"D De Maria C, Directora General en HOTEL OPERA, respondió a esta opinión11 de septiembre Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir, y esperamos poder contar con ustedes en próximas ocasiones. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "