Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
October/2013 Someone from Sevilla thinks:
- Overall rating: 8.6
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión el 11 de octubre Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Nos alegra saber que tuvieron una estancia agradable disfrutando del hotel y de su entorno magnífico y esperamos contar con ustedes para todas las veces que lo necesiten. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "
October/2013 Someone from Laval, Qué. Canada thinks:
- Overall rating: 9.8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 11 october Dear Customer, Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We are very happy and pleased that, you were satisfided with both our localization and our staff. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards "
October/2013 Someone from Leicester uk thinks:
- Overall rating: 8.3
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 05 august Dear Customer, Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We are very happy and pleased that, you were satisfided with both our localization, our room and breakfast We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards "
September/2013 Someone from Southern California, USA thinks:
- Overall rating: 9.6
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September/2013 Someone from Rusia thinks:
- Overall rating: 9.9
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
September/2013 Someone from United States thinks:
- Overall rating: 9.8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 03 october Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
September/2013 Someone from Canada thinks:
- Overall rating: 9.7
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 03 october Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
September/2013 Someone from Colombia thinks:
- Overall rating: 7.9
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September/2013 Someone from Canada thinks:
- Overall rating: 8
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, replied to this review Dear Customer We appreciate your comments about your stay in our Hotel Opera in Madrid. All hotel staff tried polish by to rest and feel like at home, so every day we try to provide all the facilities that are in our hands we hope to see you on future occasions. You can continue to find the best deals in our official website From the heart of Madrid and from our entire team we extend our warmest greetings "
September/2013 Someone from Madrid thinks:
- Overall rating: 7.9
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