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Hotel Plaza Mayor **

Madrid,  Spain

Phone: +(34) 913600606 Fax: +(34) 913600610 E-mail:: info@h-plazamayor.com

Price: 59 - 120 € (Average)

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Rating by guests: 8.9 Based on 2938 reviews

The hotel Plaza Mayor is located in an historical building with more than 200 years of antiquity in the popular Plaza of Santa Cruz and in front of the Plaza Mayor of Madrid. Our Hotel opened its doors in 1997, in 2007 the hotel was reformed and extended its rooms until the present 33 rooms and our Palomar Suite. We offer all the advantages of careful and personal. Our personnel will serve as aid offering you all the information that you need during your visit, person to person. We are an excellent election for the independent traveller who’s looking to discover the traditional flavour of Madrid in a different and calm way.

Room Services
  • Rooms: 31
  • Telephone: in room
  • Television: international channels
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 31
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Air conditioning in common areas
  • Snack machine
General services
  • Rooms: 31
  • Extra bed
  • Safe at front desk
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Plaza Mayor
Calle Atocha, 2 (28012) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 2938 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 7.1
  • Staff: 9.2
  • Quietness: 8.2
  • Room: 7.5
  • Value for money: 8

October/2015 Someone from Finland thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: The location
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from USA thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: the location
  • Negative: the unhelpful attitude of a couple of the people at the front desk; the small size of the room; no hairdryer in the room and you had to borrow it and return it every day we stayed.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5 Had to pay 4E hr to use computer in lobby when you could walk a block away and use one for 1E 20/hr at a locutorio.
  • Staff: 5
  • Quietness: 10
  • Room: 2.5 very small. no hairdryer. no tv station worth watching
  • Value for money: 5
Stars it deserves 2

October/2015 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location.
  • Negative: Toilet would not "clear out" paper in most cases. Also, comfortable seating in room was loacking.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from Chicago thinks:

  • Overall rating: 2.9
  • Would you recommend it? No
  • Positive: The location - and that was ALL we liked.
  • Negative: The accommodation, and mainly the people at the front desk, who were uncaring and unhelpful, and (one) RUDE.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Travelers with a car, Healthy lifestyle
  • Cleanliness: 5 No problems here, just dingy and dated.
  • Location: 10
  • Common facilities and services: 2.5 Too many steps in the hotel.
  • Staff: Not rated Desk staff was unpleasant, unhelpful, unknowledgeable, and almost rude.
  • Quietness: 5
  • Room: Not rated Our room was OK. Our friend in a single had a closet, not a room, and the shower was unusable.
  • Value for money: 5 We were OK, our friend's room and the help she got from staff were worthless.
Stars it deserves 2
  • The hotel's reply:

    "we already replied we offer many alternatives during your stay to make better"

October/2015 Someone from Chicago, IL thinks:

  • Overall rating: 1.2
  • Would you recommend it? No
  • Positive:
  • Negative: The size of my room.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: Not rated
  • Quietness: 5
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2

October/2015 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Great location with spacious rooms and chic 70s decor.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2015 Someone from Göttingen thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: Dachterasse bei der Suite
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

October/2015 Someone from Colombia thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: La atención de Isabel, la ubicación y la habitación asignada
  • Negative: El desayuno
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Handicapped, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 Mejorar el espacio para desayunar
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

September/2015 Someone from Tucson Arizona USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: all good.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from Boise,Idaho USA thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Noise
  • I RECOMMEND it for... Young travelers, Couples, Budget travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2
Hotel Plaza Mayor Calle Atocha, 2 Madrid 28012 Spain
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