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Hotel Plaza Mayor **

Madrid,  Spain

Phone: +(34) 913600606 Fax: +(34) 913600610 E-mail:: info@h-plazamayor.com

Price: 59 - 120 € (Average)

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Rating by guests: 8.9 Based on 2938 reviews

The hotel Plaza Mayor is located in an historical building with more than 200 years of antiquity in the popular Plaza of Santa Cruz and in front of the Plaza Mayor of Madrid. Our Hotel opened its doors in 1997, in 2007 the hotel was reformed and extended its rooms until the present 33 rooms and our Palomar Suite. We offer all the advantages of careful and personal. Our personnel will serve as aid offering you all the information that you need during your visit, person to person. We are an excellent election for the independent traveller who’s looking to discover the traditional flavour of Madrid in a different and calm way.

Room Services
  • Rooms: 31
  • Telephone: in room
  • Television: international channels
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 31
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Air conditioning in common areas
  • Snack machine
General services
  • Rooms: 31
  • Extra bed
  • Safe at front desk
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Plaza Mayor
Calle Atocha, 2 (28012) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 2938 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 7.1
  • Staff: 9.2
  • Quietness: 8.2
  • Room: 7.5
  • Value for money: 8

December/2015 Someone from Hannover,Alemania thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: die Lage
  • Negative: geringe Größe des zimmers
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2

December/2015 Someone from Israel thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Great location and amazing helpful staff
  • Negative: The beds can be more comfortable, but not something that bad
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Great location!! Close to anything!
  • Common facilities and services: 10
  • Staff: 10 Amazing staff, so helpul Always with a smile
  • Quietness: 7.5 In the morning a little noisy outside in the street
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2015 Someone from USA thinks:

  • Overall rating: 4.3
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: Lumpy beds
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 Remodeling noise and banging. Had to call reception to have it stopped. Rooms above remodeling projects should not be rented out or the occupants should be given a discount.
  • Room: 2.5 Small rooms with undersized beds that had lumpy matresses.
  • Value for money: 5
Stars it deserves 3

December/2015 Someone from San Francisco, CA thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Location and price
  • Negative: Breakfast not available until 8 am.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Location means near all of the activity.
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

December/2015 Someone from Mexico thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: Noise
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5 Bathroom smelled
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2

November/2015 Someone from Italy thinks:

  • Overall rating: 3.8
  • Would you recommend it? I don't know
  • Positive: Location in city centre
  • Negative: Room and Service
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 1

November/2015 Someone from Belgrade thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: The hotel was clean and centrally located and breakfast was tasty.
  • Negative: The room only had the most basic amenities. There was no natural light (the room gave onto a tiny patio surrounded by high walls), no glasses, no hair drier, no shampoo. Some of the staff were grumpy.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Classic style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 2.5 The walls are very thin and you can hear all the noises from the neighboring rooms and hallways.
  • Room: Not rated Tiny, no natural light, no amenities, no view
  • Value for money: 2.5
Stars it deserves 2
  • The hotel's reply:

    "Dear Sir, We have plastic glass in all the roms for security but we can borrow any time from reception glasses any kind also we borrow fro free hair dryer at reception 24 hours. We also have exterior rooms if you request but prices are different depending of type you booked. All rooms have shampoo and gel as much as you wish as there is 2 devices in bathroom regards "

November/2015 Someone from Portugal thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: The centrality of the Hotel and the simpathy of the personnel
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2

November/2015 Someone from England thinks:

  • Overall rating: 4.3
  • Would you recommend it? No
  • Positive: Location
  • Negative: Very basic and small room
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "we have rooms all sizes depending on prices and your requests. "

November/2015 Someone from Netherlands thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: Nothing
  • Negative: I was not able to do the breakfast because it starti at 8 pm. Lot of noise in the night.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 7.5
Stars it deserves 1
  • The hotel's reply:

    "sorry our brekfast schedule it is oublished in ourwebpage befre make reservation and also we inform you at your arrival. We aplogize but we are very quiete hotel but sometimes we cannot control all the guests respect. We apologize. our hotel is very located in quiet area"

Hotel Plaza Mayor Calle Atocha, 2 Madrid 28012 Spain
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