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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

May/2013 Someone from Valls Tarragona Tarragona thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Los desayunos
  • Negative: El frio en el baño
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

May/2013 Someone from Moscow thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 5
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 2

May/2013 Someone from England thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The cheerful and helpful staff.
  • Negative: The person practising violin in next room. Staff were great and moved us immediately.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Room fine. Breakfast room table cloths all dirty, with long term dirt.
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5 Not a problem as we wanted to be in the centre.
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

May/2013 Someone from Madrid thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive:
  • Negative: La falta de limpieza en la terraza (mesita y sillones sucios). La televisión no sintonizaba bien y con muy pocos canales. Ausencia decorativa (alguna flor en la habitación o en la terraza). El desayuno lo peor (escaso y poco variado, además de una reposición lentisima). El ruido del servicio de limpieza desde las 9 de la mañana, te despiertan y muy molesto en el pasillo de manera constante.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5 Fatal en el pasillo con el servicio de limpieza.
  • Room: 5 La terraza podía estar más limpia y la habitación con algún detalle decorativo y de bienvenida.
  • Value for money: 2.5 Caro para el servicio que ofrece.
Stars it deserves 3

May/2013 Someone from Burgos thinks:

  • Overall rating: 6.7
  • Would you recommend it? I don't know
  • Positive:
  • Negative: -Si ustedes ofrecen Wi-Fi en las habitaciones, tiene que ser así. La conexión era desastrosa y muy lenta cuando se lograba; extremadamente lenta. Imposible trabajar. -En la confirmación de reserva ponía "Copa de Bienvenida en El Café de La Ópera Lounge Internet Gratuito". No sé qué es eso, porque no se produjo... No ofrezcan algo que luego no cumplen; crea malestar. Luego -somos humanos- eso tiene peso y nos cuesta valorar positivamente el resto de las cosas que, afortunadamente, sí son buenas.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: Not rated
Stars it deserves 2

May/2013 Someone from Pennsylvania, United States thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: The terrace and the view. I also thought the staff was very helpful and friendly.
  • Negative: The step down from the tub into the bathroom blended in with the floor and was hard to see. We stumbled many times coming down that step. Also the tile was very slippery if one had wet feet. My husband actually slipped and fell on the tile.
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

April/2013 Someone from Erkelenz thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Der Whirlpool und die Terrasse mit dem tollen Blick über die Oper bis zum Palacio Real :-)))). Wir hatten allerdings auch kein Standardzimmer.
  • Negative: Das Frühstück war einem so guten Hotel nicht angemessen, es wurde nicht nachgefüllt und selbst Kaffee war nur zum teil verfügbar.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from A CORUÑA thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: LA SITUACIÓN GEOGRÁFICA DEL HOTEL, UNA ZONA MUY TRANQUILA Y BIEN COMUNICADA.
  • Negative: EL HORARIO DEL DESAYUNO. LAS 11:00 DE LA MAÑANA COMO HORA TOPE ME PARECE UN POCO TEMPRANO. ESCASA INSONORIZACIÓN DE LAS VENTANAS.
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from Holland thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: location
  • Negative: the breakfast was not all that good and the internet did not work, or only barely
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

April/2013 Someone from Kuwait thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The hotel location! Right in the middle of the lively part of Madrid. Also, the hotel colors, fun and sophisticated at the same time.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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