Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
November/2013 Someone from Milano thinks:
- Overall rating: 8.7
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 19 november Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
November/2013 Someone from El Salvador y fui a pasar unos dias de vacacion a Madrid thinks:
- Overall rating: 6.1
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, lamento la percepcion que se lleva de nuestro hotel, si durante su estancia nos lo hubiera indicado, muy gustosamente le hubieramos atendido, y le hubieramos dado una habitacion superior. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Esperamos poder contar con usted en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
November/2013 Someone from Antwerp (Belgium) thinks:
- Overall rating: 8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 14 november Dear client, We are sorry that the Breakfast of Ópera Hotel did not reach with your expectations. We are surprised that you make that impression about our Buffet Breakfast. We bring fruits daily in our kitchen and until now we did not encounter not only a critic about what you indicate. If you would have indicated us this while your accommodation that the breakfast was not what you have expected, we would have pleasantly help you by finding a quick solution. We would have liked to help and attend your reviews during your stay so that it would be unforgettable. We hope seeing you again in our hotel. You can still find the perfect deals in our official web page. From the heart of Madrid and in the name of all our staff, please receive best regards. "
November/2013 Someone from Alcalá la Real - Jaén thinks:
- Overall rating: 9.4
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The hotel's reply:
" Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan grato comentario acerca de su experiencia en el Hotel Opera. Transmitimos su comentario a nuestros compañeros de recepcion y nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
November/2013 Someone from vitoria thinks:
- Overall rating: 8.1
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Lamento que se llevase esa percepción de la habitación, si nos lo hubiese indicado, desde recepción, muy gustosamente le hubiéramos ofrecido otra Nos hubiera encantado poder atender sus comentarios durante su estancia para que esta hubiera sido inolvidable. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
November/2013 Someone from Madrid thinks:
- Overall rating: 8.1
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
November/2013 Someone from VILLARCAYO BURGOS thinks:
- Overall rating: 10
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por su extraordinario comentario acerca de su estancia con nosotros. Nos complace saber que todo en nuestro Hotel ópera fue de su agrado y muchas gracias por ese 10 que nos otorga. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
November/2013 Someone from Nueva York thinks:
- Overall rating: 4.8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 14 november Dear Customer All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
November/2013 Someone from galicia thinks:
- Overall rating: 9.7
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "
November/2013 Someone from valencia thinks:
- Overall rating: 9.1
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Muchas gracias por su comentario acerca de su estancia en nuestro Hotel Ópera. Esperamos contar con ustedes para todas las veces que lo necesiten. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "