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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

November/2013 Someone from Sevilla thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: El jacuzzi
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 Las prometidas vistas al Palacio Real no las llegamos a ver en ningún momento.
  • Value for money: 5 Creo que podría ser un poco más barato.
Stars it deserves 4

October/2013 Someone from New York City thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Great Location, clean, modern, friendly staff, reasonable prices.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Next to the Opera, very short walk to the Royal Palace, Puerta del Sol and the Plaza Mayor
  • Common facilities and services: 10
  • Staff: 10 Friendly and efficient
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2013 Someone from LAVAL FRANCE thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 4 november Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2013 Someone from Belgique thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Emplacement, Design de la chambre, bonne qualité du sommier. Grande chambre
  • Negative: Bruit provenant de la rue (mauvaise qualité de châssis) Petit déjeuner : pas de pain frais
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Classic style lovers, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 04 November Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards "

October/2013 Someone from UK thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Convenience for seeing sights and access to Metro. Loved the cafe
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 04 November Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2013 Someone from Vilanova i la Geltrú thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El recepcionista Daniel ¡Super-atento!. Tenganlo contento porque no hay muchos como él.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    " Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan grato comentario acerca de su experiencia en el Hotel Opera, le transmito a nuestro jefe de recepcion Sr Daniel, su comentario Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "

October/2013 Someone from Denmark thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Good service, very clean room, quiet environment, ( 5. floor) good restaurant, central in the city.
  • Negative: it could be nice with chairs in the room.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 04 november Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2013 Someone from Maryland, USA thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Location, breakfast.
  • Negative: Parking.
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 04 november Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2013 Someone from Usa thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 04 november Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2013 Someone from Guadalajara thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: calidad de productos en el desayuno
  • Negative: nos dió algún susto la bañera hidromasaje al activarse sola, sin agua dentro y... con el consiguiente posible deterioro de la misma.
  • I RECOMMEND it for... Couples, Luxury, Healthy lifestyle
  • I recommend it especially AGAINST... Families, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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