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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

July/2014 Someone from Canada thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Staff was very friendly and prompt on requests.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 08 august Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

July/2014 Someone from Gijón thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Situación , tranquilidad, atención del personal
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    " Maria C, Directora General en HOTEL OPERA, respondió a esta opinión el 8 de agosto Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan buena puntuaciones y recomendar el Hotel Ópera Confiamos en verle/a de nuevo en nuestro hotel. Puede seguir encontrando las mejores ofertas en nuestra página oficial. "

July/2014 Someone from Vigo thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive: La localizacion
  • Negative: La habitación
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Families, Couples, Luxury
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión 8 de agosto Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir Siento que estuviera en una habitacion que no fue de su agrado, si usted nos hubiera indicado durante su estancia que no estaba cómoda en su habitación, sin ningún tipo de problema la hubiéramos cambiado a una habitación superior. Confiamos en verle/a de nuevo en nuestro hotel. Puede seguir encontrando las mejores ofertas en nuestra página oficial. "

July/2014 Someone from USA thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Kind staff, Suite room, Breakfast
  • Negative: Noise from next door and upstair (thin wall)
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Peace seekers, Travelers with a car
  • Cleanliness: 5 water in the shower place drains very slowly due to clog.
  • Location: 10 2 min from Opera station, 7-8 min from Puerta del sol by walk.
  • Common facilities and services: 5 Breakfast is very good but no other common facilities.
  • Staff: 7.5
  • Quietness: 5 Suite room is super quiet but standard rooms were somtimes noisy due to the neighbors.
  • Room: 7.5 Rooms are very convenient. Standard room is not big.
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    " De Maria C, Director General at HOTEL OPERA, responded to this review 6 august Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "

July/2014 Someone from London thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: location, quality hotel and the jaccuzi
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "

July/2014 Someone from Berlin thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. . Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

July/2014 Someone from argentina , bs as thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: la atención de todo el personal .- Somos clientes desde hace años y siempre regresamos al hotel , lo cual significa que nos sentimos gustosos de alojarnos en el mismo
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

July/2014 Someone from Madrid thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: La habitación con terraza
  • Negative: En el baño hacia demasiado calor
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 10
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

July/2014 Someone from La Coruña thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Me encantó todo.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "

July/2014 Someone from Almería thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Trato personal, Bufet y habitaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 july Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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