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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

June/2014 Someone from Liverpool thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: the room
  • Negative: nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 16 june Dear Customer, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We are very happy and pleased that, you were satisfided with both our localization. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

June/2014 Someone from USA thinks:

  • Overall rating: 7.3
  • Would you recommend it? I don't know
  • Positive: Location and comfortable clean rooms.
  • Negative: Not knowing singing opera waiters were only on special nights. Not advertised that way.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 16 june Dear Customer, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We are very happy and pleased that, you were satisfided with both our localization. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

June/2014 Someone from Krasnoyarsk, Russia thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Location, personal, breakfast
  • Negative: No
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 12 june Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from Canada thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Location was excellent. Quiet area but very close to Sol.
  • Negative: No glasses or ice in the room. Had to ask every day!
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 12 june Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from EEUU thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Lo amable que son todos: especialmente Noelia, Patricia, Silvia y Daniel.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

May/2014 Someone from Venezuela thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La atención del personal y lo bien ubicado que se encuentra el hotel.
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Bastante limpias las habitaciones e instalaciones.
  • Location: 10 La mejor ubicación para los turistas en Madrid
  • Common facilities and services: 5
  • Staff: 10 Mis felicitaciones al personal, la Mejor atención posible.
  • Quietness: 5 Un poco de ruido del exterior.
  • Room: 7.5 Excelente.
  • Value for money: 7.5
Stars it deserves 3

May/2014 Someone from Seattle thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive:
  • Negative: Room704 smelled of rotten eggs, sewage. Had to leave windows open.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: Not rated Noise from adjacent rooms and hall were very evident.
  • Room: 5
  • Value for money: 5
Stars it deserves 2

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 3 june Dear client, I am very sorry that you have made such impression about the hotel room. Nevertheless, if you would have indicated us this issue, we would generously offer you a superior one. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

May/2014 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location; helpful staff.
  • Negative: Bath room needs an update.....shower had cracking grout which contributed to a "musty" smell
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 3 june Dear client, I am very sorry that you have made such impression about the hotel room. Nevertheless, if you would have indicated us this issue, we would generously offer you a superior one. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

May/2014 Someone from USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Staff & cleanliness
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 27 may Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. We are very happy for the 10 that you have given us and we hope to count on your possible next holiday as guest in our hotel in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

May/2014 Someone from Costa rica thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Ubicacion
  • Negative: Lo frio de la atencion
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir, su experiencia en el Hotel Opera. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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