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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

July/2014 Someone from london thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Excellent position, good breakfast and friendly staff
  • Negative: Room could have been larger
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 july Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from MADRID thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: TRATO
  • Negative:
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

June/2014 Someone from Toronto, Canada thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Everything was perfect
  • Negative: There was nothing to dislike
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 1 july Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from St. Augustine, FL thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location and view from terrace on 8th floor.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 1 july Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from mundo thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: La atención del personal/staff
  • Negative: Que todos los días el desayuno es exactamente igual.
  • I RECOMMEND it for... Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 En las noches se escucha el ruido de la calle en las habitaciones.
  • Room: 5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

June/2014 Someone from El Salvador thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: La atención en la recepción.
  • Negative: lo pequeño del cuarto
  • I RECOMMEND it for... Families, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

June/2014 Someone from Canada thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Rooms are clean and beds comfortable. Staff are friendly and helpful, anticipating your needs. Food is good quality and tasty. The location is superb.
  • Negative: This is our second stay in 3 years. Small maintenance problems need addressing. Things like slow shower drains and loose towel fixtures or wall lamps.
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 25 Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

June/2014 Someone from Usa thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: convenient location for tourist sights
  • Negative: Room allowed in a lot of street noise that sounded as if the window was open and continued until about 3 or 4 am. It was quieter during the day than at night
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 23 june Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. Finally, please remember that you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "

June/2014 Someone from MADRID thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: SERVICIO DE RECEPCIÓN Y LA COMODIDAD DE LA HABITACIÓN
  • Negative: DESDE EL GIMNASIO SE VE LA ZONA DE JACUZZI DE LA HABITACIÓN 801 (MUY MAL: HABRÍA QUE PONER UN TOLDO) Y GOLPES Y RUIDO A LAS 6:00
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 EXCEPTO LA HABITACIÓN QUE MUY BIEN
  • Staff: 10 ESPECIALMENTE EL PERSONAL DE RECEPCIÓN: EXCELENTE!
  • Quietness: Not rated GOLPES Y RUIDO EN LOS PASILLOS DESDE LAS 6:30 AM. LO COMUNICAMOS EN RECEPCIÓN
  • Room: 7.5 JACUZZI Y TERRAZA MUY BIEN. VISTAS MAL (801), Y LO PEOR ES QUE DESDE EL GIMNASIO DE LA PLANTA 9, TIENEN UNA VISTAS PRECIOSAS DE LAS HABITACIONES SUITE... NO LO ENTIENDO
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

June/2014 Someone from Washington, DC thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location, quality of the room, helpfulness of the front office staff.
  • Negative: Food at the restaurant was subpar, towels were thin.
  • I RECOMMEND it for... Young travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 june Dear client, . We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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