Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
May/2014 Someone from Dallas, Texas thinks:
- Overall rating: 2
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 27 may Dear client, I am very sorry that you have made such impression about the hotel room. Nevertheless, if you would have indicated us this issue, we would generously offer you a superior one. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "
May/2014 Someone from Vitoria thinks:
- Overall rating: 8
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The hotel's reply:
"Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir, su experiencia en el Hotel Opera. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
May/2014 Someone from Canada thinks:
- Overall rating: 7.4
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 20 may Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
May/2014 Someone from Warrington, England thinks:
- Overall rating: 9.8
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 20 may Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
May/2014 Someone from ¿¿¿¿ thinks:
- Overall rating: 8
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The hotel's reply:
" De Maria C. Director General del hotel Opera, respondio a esta opinion Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir y recomendar el Hotel Ópera Siento que estuviera en una habitacion que no fue de su agrado, si usted nos hubiera indicado durante su estancia que no estaba cómoda en su habitación, sin ningún tipo de problema la hubiéramos cambiado a una habitación superior. Confiamos en verle/a de nuevo en nuestro hotel. Puede seguir encontrando las mejores ofertas en nuestra página oficial "
May/2014 Someone from Russia, Moscow thinks:
- Overall rating: 9.7
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 13 may Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
May/2014 Someone from ccosta rica thinks:
- Overall rating: 9.7
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The hotel's reply:
"D Maria C Director General hotel Ópera respondio a esta opinion Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan grato comentario acerca de su experiencia en el Hotel Opera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "
May/2014 Someone from cleveland,ohio usa thinks:
- Overall rating: 4.4
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 13 may Dear client, First of all, we would like to thank you for taking you time and write your review. All of the hotel staff try to brighten up the accommodation of our clients, both children and adults, so that all can rest and feel themselves like home. Therefore, day by day, we try to offer all the possible facilities and make your accommodation the best as possible. We are very sorry that the street noise bothered you, and although our rooms are perfectly soundproof with acoustic crystals and double window seal, I see myself in the position of reminding you that you had stayed in the most centric area of the city, area usually frequented by lots of tourists. From the Heart of Madrid and in the name of all of the hotel staff, please receive best regards. "
May/2014 Someone from italy thinks:
- Overall rating: 8.3
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The hotel's reply:
"De Maria C, Director General at HOTEL OPERA, responded to this review 09 may Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "
May/2014 Someone from Madrid thinks:
- Overall rating: 9.9
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The hotel's reply:
"de Maria C.Director general hotel Opera respondio a esta opinion Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir acerca de su experiencia en el hotel Opera. lamento el inconveniente que tuvo, si nos lo hubiera comentando, muy gustosamente le hubieramos dado otra habitacion. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "