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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

July/2011 Someone from Melilla thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Emplazamiento céntrico, comodidad, atención de empleados, limpieza, moderno, ...
  • Negative: Pequeña vibración del metro cuando pasa bajo el Hotel
  • I RECOMMEND it for... Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10 Esencial si uno va a asistir a alguna función del Teatro Real, pues otorga la posibilidad de descansar antes de la función. Se evitan carreras y tensiones, pues en una ocasión estuve a punto de perder unas entradas por tener un hotel lejos, y esta tranquilidad por tenerlo junto al Teatro te hace mucho más cómoda la asistencia. Merece la pena. Muy cerca: Palacio Real, M. Encarnación, Descalzas Reales, Plaza Mayor, Puerta del Sol, ... en fin, todo sin necesidad siquiera de Metro.
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5 Zona muy tranquila y silenciosa. Ausencia de tráfico rodado. Pequeña vibración del metro cuando pasa bajo el Hotel.
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, En primer lugar, agradecerle que haya tomado su tiempo para transmitirnos su experiencia en el Hotel Ópera. Nos es grato comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

July/2011 Someone from Torrejón de Ardoz thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: las vistas
  • Negative: la limpieza del jacuzzi y de la terraza
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Older travelers, Luxury, Handicapped, Budget travelers
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5
  • Quietness: 7.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Le informamos que gracias a su comentario hemos podido detectar el problema y lo hemos resuelto. Sentimos enormemente que su estancia no haya alcanzado sus expectativas. Rogamos acepte nuestras más sinceras disculpas y confiamos nos de una nueva oportunidad de atenderle en nuestro establecimiento. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

July/2011 Someone from Portland, Oregon USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Your staff were both professional and helpful. They were always curtious and very friendly when we attempted to communicate in fractured Spanish. We were always greeted upon entering the lobby for any reason which added to the atmosphere of both welcome and interest in our comfort. We loved your hotel!
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 The rooms were imaculate and the bathrooms were kept clean and fresh.
  • Location: 10 Your location is very convienient for metro access and centrally located for our tourist interests.
  • Common facilities and services: 10 The breakfast was the best we encountered in Spain. Our children were so happy that our last night in you butiful country would be spent with you at your hotel. We traveled to mutiple cities and they were delighted to return to you before we left for home.
  • Staff: 10 Courteous, helpful, welcoming and intelligent.
  • Quietness: 10 When we opened the windows we realized that there was quite a lot of activity outside but we were unaware when the windows were closed.
  • Room: 10 Was spacious and clean. The airconditioning worked quite nicely.
  • Value for money: 10 We would stay there again upon any visit to Madrid
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us. We hope to see you again, here in our hotel situated in the heart of the city. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from UK thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: location and friendly helpful staff
  • Negative: -
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, First of all, thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from Los Angeles, CA USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Everything!
  • Negative: Having to leave
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from England thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, We would like to thank you for having taken the time to comment on your recent stay at Hotel Opera and we are very happy that overall you have enjoyed your stay with us. We hope to see you again, here in our hotel situated in the heart of the city. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from Copenhagen, Denmark thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: the location of the hotel and the room
  • Negative: noisy outside during the night
  • I RECOMMEND it for... Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10 very nice neighbourhood
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 There was some noise in the streets and also some guests that were a bit noisy at night
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. Hotel Ópera is situated in the centre of Madrid, and Madrid is a city with a full of live, and sometimes we aren’t able to control the noise in the street. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Terraza habitacion y jacuzzi
  • Negative:
  • I RECOMMEND it for... Couples, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

July/2011 Someone from JAPAN thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Convenient locaion, modern interior and equipments, nice breakfast, reasonable fee, and OPERA CAFE which made us so happy with precious memory we sang together in Spain.
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

July/2011 Someone from Alicante thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Hotel con encanto en el centro de Madrid,habitación decorada con gusto y elegancia,baño completo y terrraza muy agradable,sin duda un acierto.
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 5
  • The hotel's reply:

    "Estimado cliente, En primer lugar, queria agradecerle su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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