Hotel Ópera ****
Madrid, Spain
Phone: +(34) 915412800 Fax: +(34) 915416923
Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.
- Room Services
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- Rooms: 79
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 79
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 79
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Crib
- Laundry service
- Luggage check room
- Online reservations
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 5%
- I don't know: 10%
Rating by subject
- Cleanliness: 8
- Location: 10
- Common facilities and services: 6.5
- Staff: 9.1
- Quietness: 7.6
- Room: 7.3
- Value for money: 7.4
June/2011 Someone from marseille thinks:
- Overall rating: 8.1
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The hotel's reply:
"Dear guest, Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera. Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. "
June/2011 Someone from JAÉN thinks:
- Overall rating: 8.3
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The hotel's reply:
"Estimado cliente, En primer lugar, muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "
June/2011 Someone from france thinks:
- Overall rating: 8.6
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The hotel's reply:
"Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. First at all, we apologize for you inconvenience and we are pleasure to inform you that thanks you comments we can solve detected the problem and solve it. Despite of this, we are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "
June/2011 Someone from Gijon thinks:
- Overall rating: 9.6
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The hotel's reply:
"Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "
June/2011 Someone from Chicago, IL thinks:
- Overall rating: 6.7
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The hotel's reply:
"Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "
June/2011 Someone from Japan thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. First at all, we apologize for you inconvenience and we are pleasure to inform you that thanks you comments we can solve detected the problem and solve it. Despite of this, we are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "
June/2011 Someone from Neustadt/Weinstrasse thinks:
- Overall rating: 8.1
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The hotel's reply:
"Dear guest, We would like to thank you for having taken the time to comment on your recent stay at Boutique Hotel Meninas and we are very happy that overall you have enjoyed your stay with us. We hope to see you again, here in our hotel situated in the heart of the city. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "
June/2011 Someone from Padova - Italy thinks:
- Overall rating: 7.9
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The hotel's reply:
"Dear guest, First of all, thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "
June/2011 Someone from Galicia thinks:
- Overall rating: 1.6
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The hotel's reply:
"Estimado cliente, En primer lugar, gracias por su comentario acerca de su experiencia en el Hotel Ópera. El Hotel Ópera cuenta con 5 estupendas habitaciones en la octava planta. Dichas habitaciones deluxe cuentan con fantasticas vistas al Palacio Real y cada una de ellas con una amplia terraza y un jacuzzi para que el cliente pueda disfrutar aun mas de su experiencia en la ciudad. Lamentamos que su estancia no haya sido de su agrado. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "
June/2011 Someone from Mocksville, NC thinks:
- Overall rating: 9.4
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The hotel's reply:
"Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "