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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

May/2011 Someone from USA thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: We stayed in penthouse with a jacuzzi
  • Negative: It was very expensive
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, We would like to thank you for having taken the time to comment on your recent stay at Boutique Hotel Meninas and we are very happy that overall you have enjoyed your stay with us. We hope to see you again, here in our hotel situated in the heart of the city. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from United States thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: the location it was very convenient to the tourist sights and easy to find.
  • Negative: the noise of the plaza
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, I would like to thank you for your comment regarding your stay with us, here at the Hotel Ópera. Hotel Ópera is situated in the centre of Madrid, and Madrid is a city with a full of live, and sometimes we aren’t able to control the noise in the street. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Australia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Convenient location and excellent breakfast
  • Negative: Airconditioning broke down one day
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. First of all, we are so sorry for the puntual inconvenience with the air conditining in the room. Despite of this, we are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from España thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La atención y la decoración, sin moqueta y sencilla.
  • Negative: Los cubrecamas, mantas y cojines. Me gusta más cuando es un edredón al que se le cambia la funda y no hay mantas, cojines o cubrecamas de otras personas.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, En primer lugar, muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Le informamos que todos los cubrecamas mantas y cojines son cambiados diaramente para cada cliente. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

May/2011 Someone from St Andrews, Scotland thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The Staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear guest, Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Amsterdam thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the location
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, I would like to thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Buenos Aires. Argentina thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: Las Meninas, la habitacion y el baño
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Handicapped
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

May/2011 Someone from Taipei thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The location
  • Negative: Too dark in the room
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From Manager Department we assure you that we take note about your comments to improve our installations and our service. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Puerto Rico thinks:

  • Overall rating: 6.3
  • Would you recommend it? Yes
  • Positive: La Ubicación
  • Negative: El tamaño de la habitación
  • I RECOMMEND it for... Older travelers, Families, Business travelers
  • I recommend it especially AGAINST... Couples, Luxury, Peace seekers, Modern style lovers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 5
Stars it deserves 2
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. El Hotel Opera cuenta con varios tipos de habitaciones, desde habitación individual hasta la habitación deluxe con terraza y jacuzzi. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

May/2011 Someone from U.S.A. thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: the location; the breakfast; the cleanliness; the friendless at the reception desk
  • Negative: I loved everything about this hotel.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 the room service provided fresh, clean towels and made up my bed and changed the bed linen when I requested.
  • Location: 10 The hotel is near the important sites of Madrid: Puerta del Sol; Plaza Mayor; Gran Via; Carrera de San Geronimo; Prado Museum; Recotetos and Cibeles.
  • Common facilities and services: 10 I appreciate the care for the environment in terms of the use of electricity and the conservation of water. I was able to use my own laptop in my own bedroom.
  • Staff: 10 I want to give special thanks to the warm welcome I received from Daniel Carus von der Ehe on the first day and the courteousness and helpfulness throught my 10-day stay at the Opera Hotel.
  • Quietness: Not rated My room (#508) was very quiet. The guests on this floor and throughout the hotel were also quiet. At night there was no noise from the street.
  • Room: 10 I was able to use my own laptop. I got a user name and password from the reception desk.
  • Value for money: 10 The services of the hotel were excellent. I certainly got my money's worth in value.
Stars it deserves 5
  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. I transmit you good comments to our From Desk Manager, Daniel Carús. He will be delighted to know it. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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