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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

January/2015 Someone from Málaga thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El personal, la habitación, la comodidad
  • Negative: El desayuno podría incluir más fruta
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 El desayuno, faltaría más fruta
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De M.Carus directora general del hotel Opera de madrid respondio a esta opinion 28 de enero Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir tan grato comentario acerca de su experiencia en el Hotel Opera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento situado en el corazón de la ciudad. Esperamos poder volver a verle/la de nuevo. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo "

January/2015 Someone from grenoble france thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: l'accueil, la chambre et le petit déjeuner
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 28 january Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

January/2015 Someone from Brasil thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: el local onde se situa
  • Negative: todo mui bueno
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 27 january Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

January/2015 Someone from Singapore thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 27 january Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

January/2015 Someone from Madrid thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: La habitación: jacuzzi y vistas.
  • Negative: Mal mantenimiento: pared con humedades, grifo del baño totalmente roto. Interrupción de nuestra intimidad para revisar el jacuzzi.
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5 Grifo roto. Al jacuzzi le faltaba una pieza que hizo que se mojase el suelo por dentro y en consecuencia el techo de la planta de abajo.
  • Value for money: Not rated
Stars it deserves 3

January/2015 Someone from Montpellier france thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Le jacuzzi, le grand lit, la chaleur dans la chambre, la proximité du centre ville
  • Negative: L'eau du jacuzzi qui était tiede, le bruit mur pas insonorisé
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 05 january Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

January/2015 Someone from madrid thinks:

  • Overall rating: 7.2
  • Would you recommend it? I don't know
  • Positive: las vistas de la habitación
  • Negative: la suciedad del techo de cristal ... no es de recibo con el precio de la habitación
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por haber tomado de su tiempo el escribir Siento que estuviera en una habitacion que no fue de su agrado, si usted nos hubiera indicado durante su estancia que no estaba cómoda en su habitación, sin ningún tipo de problema la hubiéramos cambiado a una habitación superior. Confiamos en verle/a de nuevo en nuestro hotel. Puede seguir encontrando las mejores ofertas en nuestra página oficial. "

December/2014 Someone from Ibiza thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La habitación con jacuzzi y buenas vistas
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Muchas gracias por su comentario acerca de su estancia en nuestro Hotel Ópera. Nos alegra saber que tuvieron una estancia agradable disfrutando del hotel y de su entorno magnífico y esperamos contar con ustedes para todas las veces que lo necesiten. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

December/2014 Someone from Madrid thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: La amabilidad de los empleados, las vistas, el jacuzzi en la habitación y todo el equipamiento del baño
  • Negative: Llamamos de noche y no supieron contestarnos porque no había nadie de mantemiento a esas horas, el cuarto podría ser un poco más grande.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Families, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "

December/2014 Someone from Miami, Florida thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Our home in Madrid, Excellent Location, Excellent staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 12 january Dear Customer, We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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