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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

March/2015 Someone from US. Virginia thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: The helpful staff
  • Negative: I had to pay for breakfasts we were not able to eat
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Young travelers, Peace seekers, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

March/2015 Someone from Connecticut, USA thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: The location is perfect!
  • Negative: Our room only had skylights, no real windows.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

March/2015 Someone from Toledo thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: El jacuzzi y su ubicacion
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

March/2015 Someone from australia thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: location and helpful front desk staff
  • Negative: could use a bit of updating, needs a bit of repair in rooms
  • I RECOMMEND it for... Older travelers, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 Man delivering slabs of drink bottles stacking them against the wall to our room as the storage room was next door and he was not considerate of anyone sleeping next to this wall. He just threw them onto the wall and ground. No one had pointed out the close proximity to the bedroom
  • Room: 5
  • Value for money: 5
Stars it deserves 3

March/2015 Someone from ontario, canada thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive:
  • Negative: poor communication. a very important message was left for me upon my arrival and it was never given to me. when i asked why i never received the message, i spoke to the owner, he had no idea why it happened. he said he would get back to me and he never did.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

March/2015 Someone from Manchester thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Great location.great service,great people.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 march Dear Customer, We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "

February/2015 Someone from Barcelona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La habitación con jacuzzi es una pasada. Además la terraza es muy aprovechable también
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 march Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

February/2015 Someone from France thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Quality of service and welcome. Good Hotel location in Madrid. Quiet place and nice restaurant. Great breakfast.
  • Negative: Room quality with some worn or broken items
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 march Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

February/2015 Someone from France thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: L'emplacement de l'hotel.
  • Negative: La salle de sport est un peu petite, et on ne voit pas l'extérieur lorsqu'il fait nuit.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 17 march Dear client, Thank you very much for your review regarding your accommodation in our Ópera Hotel in Madrid. We hope seeing you soon in our hotel. On the other hand, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all our staff, please receive our best regards. "

February/2015 Someone from korea thinks:

  • Overall rating: 5.7
  • Would you recommend it? Yes
  • Positive: good location. hospitality
  • Negative: same breakfast
  • I RECOMMEND it for... Families, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 2 march Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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