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Hotel Senator Gran Vía 21 ****

Madrid,  Spain

Phone: +(34) 915314151 Fax: +(34) 915240799 E-mail:: info@hotelsenatorgranvia.com

Price: 75 - 253 € (Average)

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Rating by guests: 8.6 Based on 2144 reviews

Enjoy all the comfort of Senator Hotels in the historic centre of Madrid. You will be close to the main tourist monuments of the city and you will also have at your disposal function rooms to hold professional events.

Room Services
  • Rooms: 136
  • Telephone: in room and bathroom
  • Television
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Housekeeping: daily
  • Bath robe
Main facilities
  • Rooms: 136
  • Parking (fee): nearby public
  • Elevator
  • Terrace
  • Central heating
  • Fire escape
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 136
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Gay Friendly
Hotel Senator Gran Vía 21
Calle Gran Vía, 21 (28013) - Madrid (Spain)

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Overall rating:  8.6 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 7.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.5
  • Location: 10
  • Common facilities and services: 7.7
  • Staff: 9.3
  • Quietness: 8.1
  • Room: 8.4
  • Value for money: 7.7

October/2014 Someone from argentina thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: ubicacion
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2014 Someone from Madrid thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El hotel en general esta perfecto y el trato por parte de recepcionistas y demás empleados muy bueno, además de estar perfectamente situado en la gran vía
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

October/2014 Someone from Boldu, Lleida. thinks:

  • Overall rating: 6
  • Would you recommend it? I don't know
  • Positive: Ubicacion
  • Negative: Cama pequeña y recepcion
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Luxury, Travelers with a car
  • Cleanliness: 10 Limpio
  • Location: 10 Muy buena situación, difícil acceso con coche propio
  • Common facilities and services: 7.5 Calidad de materiales
  • Staff: 7.5 Atentos.
  • Quietness: 10 Plena gran vía, pero sin ruidos
  • Room: 2.5 Soy una persona grande 1,94 y tuve una Cama muy pequeña, no estoy acostumbrado a dormir en camas tan pequeñas.
  • Value for money: 5 Pagamos el precio, por la situación.
Stars it deserves 3

October/2014 Someone from France thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Everything !..the fabulous place, the caring staff,the ambiance. Great, as usual.
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Generous, smiling,ready to help.,all of them
  • Quietness: 10
  • Room: 7.5 The bathroom is a bit too small !!!.(room 704)
  • Value for money: 10
Stars it deserves 4

October/2014 Someone from Australia thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2014 Someone from la rioja thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Situacion
  • Negative: Habitacion interior
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

October/2014 Someone from Toronto thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: The wifi was poor. difficult to log on.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

October/2014 Someone from malta thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: clean
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 3

October/2014 Someone from Menden, Deutschland thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: die Lage des Hotels,
  • Negative: keine deutschen Fernsehprogramme, kein funktionierendes WIFI, schlechte Frühstücksqualität
  • I RECOMMEND it for... Young travelers, Modern style lovers
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers, Handicapped, Travelers with a car
  • Cleanliness: 5 Die Putzfrau hatte Haarausfall was sich überall zeigte, teiwelise waren Dinge drei Tage am Fussboden ohne das sie beseitigt wurden. Ich habe dann selbst geputzt.
  • Location: 10 tolle Lage! Zentraler gehts ja nun wirklich nicht...
  • Common facilities and services: 5 Ein die die Jahre gekommenes Hotel. Vieles müsste dringend mal modernisiert werden, wackelige Lampen am Bett. sehr bequeme Betten, schmutzige Vorhänge
  • Staff: 7.5 sehr freundlich jedoch hoffnungslos überfordert (weil der Andrang z. B. im Frühstücksraum viel zu groß war um von den drei Leuten bewältigt werden zu können) Hoffnungslos unterbesetzt und dadurch schlecht. Fehler des Geschäftsleitung nicht des Personals!
  • Quietness: 7.5 Wer erwartet in dieser Lage absolute Ruhe?? illusorisch! Ruhig genug um zu schlafen und auszuspannen
  • Room: 5 sehr kleine Zimmer, hell, Fussboden nicht optimal sauber, und schlecht verarbeitet, federte bei herüberlaufen sehr deutlich.
  • Value for money: 5 völlig ok
Stars it deserves 2

October/2014 Someone from Canada thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Staff, Location and outside rooms, elevators, decor
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 A special thank you to Monica and Rosana (?) at front desk. They handled a change of rooms and moved us at our request. We so appreciated the way the situation and concern was handled.
  • Quietness: 7.5 If one is staying in the heart of Madrid, quietness and relative! We were fortunate not to be on the Gran Via side, so felt the quietness was good.
  • Room: 10
  • Value for money: 10 Once we were moved from the inside room by the elevator to an outside room with a Juliette balcony, we were thrilled with the accommodation and value.
Stars it deserves 3
Hotel Senator Gran Vía 21 Calle Gran Vía, 21 Madrid 28013 Spain
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