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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

August/2015 Someone from TENERIFE thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: LAS PISCINAS
  • Negative: LA HABITACIÓN OLIA ENTRE HUMEDAD Y CERRADO
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

August/2015 Someone from salamanca thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: instalaciones
  • Negative: poca variedad buffet, demasiado cosa frita
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2015 Someone from Madrid thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Cleanliness, swimming pool, room, location.
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2015 Someone from La Laguna thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: La limpieza, los jardines, la recepción
  • Negative: La comida muy escasa, repetida y de baja calidad (los ingredientes de las ensaladas son de conservas, la carne es la más barata: pollo, lomo, pavo, salchichas) y la atención de un cocinero en el desayuno dejaba mucho que desear por se actitud que rozaba lo desagradable)
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 7.5 Normal
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5 El personal de recepción es muy amable. El personal de servicio de comidas: un cocinero desagradable y un camarero con poca cualificación nos tocó.
  • Quietness: 2.5
  • Room: 5 La habitación no tenía dónde colgar las toallas de la piscina ni los bañadores
  • Value for money: 5 Si se mejorara la comida sería un hotel muy recomendable.
Stars it deserves 2

August/2015 Someone from Tenerife thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La atención, la hospitalidad, las estancias
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2015 Someone from barcelona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: en general todo muy bien, comida,limpieza de habitación,ect correcto.
  • Negative: las almohadas de las camas no sirven ni para adornar.por favor intenten cambiarlas.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

August/2015 Someone from Santa cruz thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: La cama
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

August/2015 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative: El buffet
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

August/2015 Someone from tacoronte thinks:

  • Overall rating: 3.4
  • Would you recommend it? No
  • Positive: La piscina y la habitacion
  • Negative: La comida y la atencion
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Young travelers, Families, Couples, Luxury, Modern style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 10
  • Room: 10
  • Value for money: 2.5
Stars it deserves 2

August/2015 Someone from Gran Canaria thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Localización, instalaciones, detalle de bienvenida (fruta y cava)
  • Negative: Poca variedad en la comida
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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