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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

July/2015 Someone from LAS PALMAS thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: EL ATENDIMIENTO
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

June/2015 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La habitación, piscina y comida
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Handicapped, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Todo muy limpio y ordenado.
  • Location: 7.5 Ha sido muy fácil encontrar aparcamiento por fuera del hotel las tres veces que hemos aparcado.
  • Common facilities and services: 7.5 La piscina genial.
  • Staff: 10 La atención ha sido estupenda, incluso nos cambiaron una de las cenas por un almuerzo, por no poder disfrutarla el primer día.
  • Quietness: 10 Mucha gente, pero es un lugar ideal para descansar, el resto de huéspedes muy tranquilos y educados.
  • Room: 10 Unas vistas espectaculares del Teide y la piscina, la postal de día y de noche es preciosa.
  • Value for money: 7.5 Sólo estuvimos dos días, pero estamos bastante satisfechos.
Stars it deserves 4

June/2015 Someone from Romania thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2015 Someone from England thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Excellent customer service from all staff members
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

June/2015 Someone from carrmen luis perdigón thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

June/2015 Someone from Tenerife thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative: Servicio de limpieza muy ruidoso cuando aún es hora de descanso (de 8 a 9 de la mañana)
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

June/2015 Someone from Tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La Atención del personal
  • Negative: Pantalón largo para la cena
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10 Zona nudista fantastica
  • Staff: 10 Excelente
  • Quietness: 10
  • Room: 10 Mejorar el aire acondicionado
  • Value for money: 10
Stars it deserves 4

May/2015 Someone from Las Palmas de G.C. thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2015 Someone from United Kingsom thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Classic style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 2.5 No response given
  • Value for money: 7.5
Stars it deserves 4

May/2015 Someone from LOS REALEJOS thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: La amplitud de la habitación
  • Negative:
  • I RECOMMEND it for... Families, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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