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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

October/2015 Someone from Italy thinks:

  • Overall rating: 6.7
  • Would you recommend it? I don't know
  • Positive: Swimming pools and naturist terrace
  • Negative: Lunch and dinner!
  • I RECOMMEND it for... Older travelers, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Modern style lovers
  • Cleanliness: 10
  • Location: 5 On high steep hill, 20 minutes walk from city center.
  • Common facilities and services: 10
  • Staff: 2.5 Only spanish and german speaking. Friendly but language can be a barrier.
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

October/2015 Someone from Barcelona thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: El servicio, la piscina, el jacuzzi y los servicios adicionales (bus al centro, tennis ... )
  • Negative: La conexión a internet que solo está en zonas comunes y la velocidad es pesima. Además en ciertas horas se satura ... Del 1 al 10 un 2.
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Luxury, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2015 Someone from malaga thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: Situación y piscinas
  • Negative: Bufet y hormigas en habitaciones
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from Tenerife thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: He pasado el fin de semana con mi pareja, buscábamos un sitio donde relajarnos y poder desconecta, y lo conseguimos. Nos agradó encontrarnos con una habitación acogedora y bonita, tal cual reflejaba la imagen de la página web. La limpié limpieza era excelente, todo muy cuidado. La comida a nosotros nos encantó, estaba muy rica, con su toque casero. El menú no es excesivo pero donde podías elegir perfectamente varios platos. Nosotros repetiremos seguro.
  • Negative: La variedad en animación, esta un tanto dirigida a turismo inglés y para gente joven como nosotros queda un poco aburrida, la música. La piscina no está climatizada.
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Perfecta, estaba todo realmente limpio.
  • Location: 7.5 Esta muy bien porque en vehículo en 5 minutos estas en el puerto de la Cruz centro o sales para la autopista
  • Common facilities and services: 7.5 Deberían modernizar un poco al entrada que sigue anclada en años atrás al igual que la zona de café y disco.
  • Staff: 10 Muy agradable nos recibió con mucho cariño y amabilidad
  • Quietness: 10 Excelente
  • Room: 10 Nuestra habitación con vistas a la piscina era muy bonita.
  • Value for money: 10 Excelente
Stars it deserves 3

October/2015 Someone from jumilla Murcia thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: la simpatia del personal
  • Negative: la calidad de la fruta
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST... Older travelers, Luxury
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2015 Someone from Nuenen,die niederlande thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: schöne zimmer
  • Negative: wifi nicht gut aufs zimmer
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

October/2015 Someone from Guia de Isora thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative: Agua del jacuzzi y piscinas falta de climatizar, agua fria.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5 Quitando algunos camareros del bar piscina recomendable.
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

October/2015 Someone from de buenos hoteles thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El Trato del Personal
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2015 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive: La piscina y el solarium en la parte superior
  • Negative: Al llegar por la noche la cena fría fue horrible, aparte, el trato de la recepcionista de turno.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

October/2015 Someone from SANTA CRUZ DE TENERIFE thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La limpieza del hotel así como de las zonas comunes, piscinas etc. El trato amable de su personal.
  • Negative: Me hubiese gustado una habitación con cara a la piscina, pero que tambien su encanto aquellas que miran hacia el frente que tiene un jardín.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Inmejorable.
  • Location: 10 No esta en el mismo centro pero lo prefiero así.
  • Common facilities and services: 10 Muy buena calidad.
  • Staff: 10 El trato es muy cordial.
  • Quietness: 10 perfecto
  • Room: 10 Amplia ventilada y muy bien equipada.
  • Value for money: 10 No encontraria otro con estas condiciones aun habiendo tanta oferta.
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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