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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

September/2015 Someone from Barcelona thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo. Tanto la limpieza del hotel, como el servicio del personal, comidas en el restaurante, los jardines tan bien cuidados...
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Todo muy limpio, tanto habitaciones como zonas comunes, no veías nada fuera de su sitio.
  • Location: 10 Me encantó que estuviera algo más retirado del centro de Puerto de la Cruz, lugar muy tranquilo y enseguida estás en el centro
  • Common facilities and services: 10 Las instalaciones estupendas, tanto las piscinas, como el servicio del bar. La zona nudista es estupenda
  • Staff: 10 Fantástica atención en el restaurante por parte de los camareros, los del bar, y personal de recepción. Nos faltaba una toalla de ducha y en menos de cinco minutos nos la trajeron.
  • Quietness: 10 Esta la carretera cerca pero no molesta al dormir
  • Room: 10 Mi habitación con una situación genial, vistas a la piscina y al Teide. Muy grande y confortable.
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from teneride thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: piscinas
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

September/2015 Someone from Ede NL thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Swimmingpool
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

September/2015 Someone from Tenerife thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

September/2015 Someone from Tenerife thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: la compañía
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

September/2015 Someone from tenerife thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: LA PISCINA
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from Toledo thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: Tamaño de la habitación y cama
  • Negative: la habitación daba a unas maquinas muy ruidosas de noche. no se dormia bien
  • I RECOMMEND it for... Older travelers, Families, Couples, Handicapped, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: Not rated maquinaria ruidosa
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2015 Someone from TENERIFE thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: El trato directo del personal del hotel.
  • Negative: Entiendo y comprendo que el personal de limpieza de la zona de la piscina empiece su labor a las 7,30 h. de la mañana, pero ¿no podrían empezar la labor de limpieza, colocación y rodamiento de las hamacas en aquellas zonas mas distanciadas de las habitaciones?. Que conste que madrugo todos los días incluso estando de vacaciones pero ¿a quién no le gusta dis¡frutar de cinco minutitos mas de esa estupenda y grandiosa cama de que dispone el hotel?
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Esmerada limpieza.
  • Location: 10 Particularmente prefiero no estar en el mismo centro.
  • Common facilities and services: 10 perfecto.
  • Staff: 10 Muy agradable-
  • Quietness: 7.5 Preferiría que el personal de limpieza de la zona de la piscina(7,30 h.) empezara su labor por las zonas mas alejadas de las habitaciones.
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2015 Someone from Punta del Hidalgo thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: la cama
  • Negative: el buffet, no había mucha variedad.
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Budget travelers, Business travelers
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2015 Someone from Barcelona thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: La piscina y las instalaciones
  • Negative: El que cobran por todo y la poca atencion
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5 Todos de pago
  • Staff: 2.5 Poca
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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