HotelSearch.com Home

Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

December/2015 Someone from Pamplona thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La piscina de burbujas con agua calentita al atardecer, con vistas al Teide. Un lujazo. Y el personal, muy amable.
  • Negative: La comida. Es estándar - gusto alemán. Para los españoles, no demasiado apetecible, aunque es variada.
  • I RECOMMEND it for... Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Y al personal de limpieza nunca le falla la sonrisa y el saludo.
  • Location: 7.5 Para nosotros era importante poder entrar y salir de Puerto con facilidad y aparcar sin problemas, y así fue.
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Nuestra habitación estaba cercana al tráfico de la calle, aunque podía haber sido peor.
  • Room: 5 La barandilla del balcón no parecía ser muy de fiar. Desde luego, no apta para niños
  • Value for money: 5
Stars it deserves 4

December/2015 Someone from Vigo thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La animación y flexibilidad del hotel con la media pension
  • Negative: El horario de la cena
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

December/2015 Someone from Germany thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: the food, pool and friendly staff.
  • Negative: now internet in the room and the mattress was a bit too used and too hard for my taste.
  • I RECOMMEND it for... Older travelers, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Business travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10 jesus in the reception and the people from the restaurant were always really helpful!
  • Quietness: 7.5
  • Room: 5 it would be perfect with internet connection, more electrical plugs (as there is just one in the room and now a days people have computers and phones, ipads...) , change the matters
  • Value for money: 7.5
Stars it deserves 4

December/2015 Someone from Belgium thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Room, food, view, FKK on 4th floor, very good price. We got more than what was promised at the moment of booking.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 Very good though some distance of the centre.
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2015 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: tranquilidad, limpieza, trato del personal ,
  • Negative: no disponer de gimnasio
  • I RECOMMEND it for... Couples, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

November/2015 Someone from Ireland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Great faciities, very friendly and helpful staff.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3

November/2015 Someone from zaragoza thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2015 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Budget travelers
  • I recommend it especially AGAINST... Young travelers, Couples, Luxury, Modern style lovers, Business travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5 La comida buffet es realmente mala. Mal sabor, mala calidad, horarios de comidas totalmente orientados a la clientela extrangera.. En fin, unico punto deficiente.
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

November/2015 Someone from Neustadt/Weinstrasse thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Service, Buffet,Poolanlage
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

November/2015 Someone from Baden Württemberg thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Hotelleitung und Mitarbeiter. Eindruck und guter Zustand der gesamten Anlage
  • Negative: Gäste die sich nicht benehmen können! Für die das Verhältnis Preis-Leistung ein Fremdwort ist!!
  • I RECOMMEND it for... Couples, Classic style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
86%