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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

November/2015 Someone from arona thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Habitacion y zonas comunes
  • Negative: Nada
  • I RECOMMEND it for... Families, Couples, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Genial
  • Location: 7.5 Cerca de todo en coche
  • Common facilities and services: 10 Todo bien
  • Staff: 10 Genial
  • Quietness: 10 Perfecta
  • Room: 10 Vistas lo.mejor a piscina
  • Value for money: 10 Equilibrado
Stars it deserves 3

November/2015 Someone from England thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: Location and staff. Also Happy Hour.
  • Negative: Beds very uncomfortable as were the pillows. Also the car park is dreadful.
  • I RECOMMEND it for... Older travelers, Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

November/2015 Someone from Tenerife thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Amabilidad y buen hacer de recepción
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 10
Stars it deserves 3

November/2015 Someone from Halle thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: das Zimmer war sehr sauber. Es war angenehm groß. Der Balkon war ebenfalls groß.
  • Negative: sehr viele deutsche Rentner im Hotel. Frühstück ausbaufähig. Kaffee und Saft von sehr niedriger Qualität (Instant). Das restliche Frühstücksangebot war gut.
  • I RECOMMEND it for... Older travelers, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Business travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

November/2015 Someone from UK thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: The pool area
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

November/2015 Someone from Madrid thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Atencion y ayuda del equipo de Recepción (todos los turnos)
  • Negative: El wifi no llega a la habitación y la TV es muy pequeña
  • I RECOMMEND it for... Families, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

November/2015 Someone from santa cruz de tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: las instalaciones
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

November/2015 Someone from TENERIFE thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: JARDINES Y ZONA PISCINA
  • Negative: RESTAURACION
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

October/2015 Someone from Tenerife thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: La habitación y sus vistas.
  • Negative: El olor del pasillo de la habitación (era raro), el desayuno (faltan tortitas)
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 2.5 Está bastante alejado del centro. Hay que estar pendiente de la guagua del hotel para ir y venir.
  • Common facilities and services: 5 Debido a la lluvia y a nuestra corta estancia, no pudimos ver bien el hotel.
  • Staff: 5 Los camareros del restaurante, al dedicarse a este sector, deberían saber idiomas.
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

October/2015 Someone from France thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: my family room (size, cleanliness), the breakfast, the team
  • Negative: the wifi not working very well, bad desserts at the diner
  • I RECOMMEND it for... Travelers with a car
  • I recommend it especially AGAINST... Luxury, Healthy lifestyle
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 2.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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