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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

May/2011 Someone from No comprendo. mi nombre es FerNando Rengifo Martinez thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST... Young travelers, Budget travelers, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5 No response given
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

May/2011 Someone from SCOTLAND thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from wien thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: gute lage
  • Negative: finsterer frühstücksraum, kleine zimmer
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, Let me start by thanking you for completing our guest survey regarding your recent stay with us, here at the Hotel Opera. Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Zürich / Schweiz thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Sehr freundliches Personal/ Gute Lage/Tolles Frühstücksbuffet
  • Negative: zu kleiner Frühstücksraum-Gäste mussten warten/2 Personen Service sind zuwenig bei Vollbelegung !!!!!!
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. Your referrals about the location, staff and services are very important to us to encourage our staff and ourselves. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Ohio USA thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Although we booked with another couple several months ago, we were put on the first floor and thet we on the eight floor.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, First of all, thank you for your comment regarding your stay with us, here at the Hotel Ópera. When the clients book differents rooms we try to giving the rooms in the same floor, but we can´t guarantee 100%. This request depends of the availability of the hotel. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Atlanta, GA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Excellent breakfast, quiet, curteous staff, free internet access, Metro close, proximity to Puerto del Sol.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear guest, Thank you for your wonderful comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Wien thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Lokalisation
  • Negative: Strassenverkehr
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    " Dear guest, Thank you for your comment regarding your stay with us, here at the Hotel Ópera. Hotel Ópera is situated in the centre of Madrid, and Madrid is a city with a full of live, and sometimes we aren’t able to control the noise in the street. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

May/2011 Someone from Mexico thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La cordialidad de todo el personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5 Ruido de la calle hasta la madrugada, pero eso es precisamente el atractivo del centro de Madrid
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. El Hotel Ópera se encuentra en el centro neurálgico de Madrid, obligado paso de todos aquellos peatones que desde la Gran Via acceden al Palacio Real o al Teatro Real. Por esta razón, en algunas ocasiones es casi imposible controlar el ruido exterior. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

April/2011 Someone from Bristol, England thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: location, hotel staff
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5 bathroom in need of some renovation
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Dear guest, First of all, thank you for your comment regarding your stay with us, here at the Hotel Ópera. We are glad that you enjoyed your stay with us and look forward to welcoming you again in the future. From the heart of Madrid and from our entire team we extend our warmest regards. Maria Carús General Manager "

April/2011 Someone from argentina thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por su comentario acerca de su experiencia en el Hotel Ópera. Nos complace comprobar que tuvo una agradable estancia en nuestro establecimiento y confiamos en verle/a de nuevo en nuestro hotel. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, Maria Carús Directora General "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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