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Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

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Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

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Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

April/2013 Someone from München thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Sehr freundliches und hilfsbereites Personal. Sehr gute Lage. Familienzimmer hatte eine sehr gute Größe. Gute Ausstattung, schönes Bad. Wir hatten Übernachtung mit Frühstück zu einem fairen Preis gebucht.
  • Negative: Zimmer zur Straße sind laut, besser Zimmer zur Rückseite buchen.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 In Sichtweite zum Palast. Zentrale Innenstadtlage.
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5 Zimmer zur Straße sind zu laut, da auf der Straße auch nachts viel Verkehr ist.
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from Madrid thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El trato recibido por la recepcionista (Noelia). Excelente, muy profesional. La habitación nos gustó mucho.
  • Negative: Había hormigas en la zona de la terraza y el jacuzzi. El programa de burbujas del jacuzzi no tenía ninguno que fuera más tranquilo y se hacía molesto a ratos. El desayuno de room service no tenía mucha cantidad para 2 personas y muy poca variedad.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 Agradables, como persona muy destacada positivamente Noelia (recepción)
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

April/2013 Someone from moscow thinks:

  • Overall rating: 3.9
  • Would you recommend it? No
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from Surrey thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Staff and Location
  • Negative: Breakfast
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from Offenburg thinks:

  • Overall rating: 6.8
  • Would you recommend it? I don't know
  • Positive: Top Lage
  • Negative: Kein Pool, dürftiges Frühstück
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 2.5 Sehr schlechte Schallisolierung, Lärm von der Strasse bis in die Morgenstunden
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

April/2013 Someone from Luxemburg thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: die Lage, ruhig und doch zentral
  • Negative: Concierge, teilweise ausweichend, verweist auf andere Dienste und tätigt nicht selbst Zimmermädchen, immer präsent aber in unterschiedlicher Qualität
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

April/2013 Someone from Vitoria thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: Ubicación
  • Negative: sala de desayuno pequeña y poca reposición de comida La conexión wifi malísima
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

March/2013 Someone from barcelona thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: todo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

March/2013 Someone from Minneapolis, MN USA thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: great location, very clean, accommodating staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5 near palace, plaza mayor, good strolling area
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

March/2013 Someone from Ciudad Real thinks:

  • Overall rating: 2.3
  • Would you recommend it? No
  • Positive: Servicio limpieza
  • Negative: recepción, desayuno, trato
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated la recepción no informa de un cambio de categoría de la habitación, sólo preguntando avisan de que no se trata de una habitación doble con cama supletoria en vez de una habitación familiar y conceden un descuento de cortesía. El personal en el ámbito de desayuno era muy poco atento. En el checkout el trato ha sido igualmente muy poco amable.
  • Quietness: 10
  • Room: 2.5 Después de contratar una habitación familiar, la habitación doble con cama supletoria era muy pequeña
  • Value for money: 2.5
Stars it deserves 4
Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
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