ApartHotel Plaza Basílica
Madrid, Spain
Phone: +(34) 915353642 Fax: +(34) 915351497
The apartments Madrid Plaza Basílica offers its clients a new concept of accommodation in Madrid where the comfort and facilities of a hotel are combined with the advantages of a private apartments Madrid center
- Room Services
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- Rooms: 80
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Kitchen
- Main facilities
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- Rooms: 80
- Parking (fee): hotel owned
- Elevator
- Central heating
- Hot water
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 80
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Calle Comandante Zorita, 27 (28020) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 0.0%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.7
- Location: 8.9
- Common facilities and services: 6.4
- Staff: 9.2
- Quietness: 8.3
- Room: 7.9
- Value for money: 7.8
February/2016 Someone from Madrid thinks:
- Overall rating: 8.1
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The hotel's reply:
"Le agradecemos sus comentarios. Nos agrada ver que su estancia en Espahotel Plaza Basílica fue confortable. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita. Reciba un cordial saludo"
February/2016 Someone from Ceuta thinks:
- Overall rating: 9.6
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The hotel's reply:
"Muchas gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basílica ha sido agradable. Haremos extensivas sus felicitaciones al personal. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
January/2016 Someone from Spain thinks:
- Overall rating: 8.2
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The hotel's reply:
"Gracias por sus comentarios. Nos agrada ver que su estancia en Espahotel Plaza Basílica fue positiva. Haremos extensivos sus saludos al personal de recepción y al personal de limpieza. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
January/2016 Someone from Venezuela thinks:
- Overall rating: 10
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The hotel's reply:
"Le agradecemos sus comentarios. Esperamos que su viaje de vuelta a Venezuela haya sido confortable. Comentarios como el suyo nos animan a seguir trabajando cada día más motivados, y mejorar por nuestros clientes. Nos encantaría volver a verle con nosotros. Reciba un cordial saludo"
January/2016 Someone from Mexico thinks:
- Overall rating: 8.6
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The hotel's reply:
"Muchas gracias por sus comentarios. Esperamos que su viaje de vuelta a México haya sido agradable. Nos complace ver que su estancia en Espahotel Plaza Basílica ha sido satisfactoria. Lamentamos los inconvenientes que haya podido tener con los contenedores de basura. Trabajaremos por evitar esto. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
December/2015 Someone from Barcelona thinks:
- Overall rating: 7.9
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The hotel's reply:
"Gracias por sus comentarios. Esperamos que el trato recibido haya sido positivo. Lamentamos los inconvenientes que haya podido tener con la cocina y el baño. Tomaremos nota de sus recomendaciones con el fin de mejorar. Con respecto al microondas, efectivamente, no se encuentra en la habitación al disponer de una kitchenette pequeña, sin embargo, se puede solicitar en recepción para que lo instalen en la habitación a petición del cliente que lo necesite. Nos gustaría que nos volviera a dar otra oportunidad en su próxima visita a Madrid. Reciba un cordial saludo"
December/2015 Someone from Vaalladolid thinks:
- Overall rating: 9.2
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The hotel's reply:
"Le agradecemos sus comentarios. Nos agrada ver que su estancia en Espahotel Plaza Basílica ha sido satisfactoria. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
December/2015 Someone from USA thinks:
- Overall rating: 2.2
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The hotel's reply:
"Thank you for your comments. We are sorry for any inconvenience during your stay. We will take in account your comments in order to improve, and we will try to avoid the noise and smell from cooking. We would like you to give us another opportunity the next time you visit Madrid. Best Regards"
December/2015 Someone from Alcira Valencia thinks:
- Overall rating: 8.1
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The hotel's reply:
"Muchas gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basilica fue positiva. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
December/2015 Someone from Cantabria thinks:
- Overall rating: 7.9
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The hotel's reply:
"Gracias por sus comentarios. Esperamos que haya tenido una estancia confortable. Lamentamos los inconvenientes que haya podido tener con el desayuno. Trabajaremos por mejorar aquellos aspectos que deban mejorarse. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"