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ApartHotel Plaza Basílica

Madrid,  Spain

Phone: +(34) 915353642 Fax: +(34) 915351497 E-mail:: plazabasilica@espahotel.es

Price: 80 - 170 € (Average)

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Rating by guests: 8.6 Based on 643 reviews

The apartments Madrid Plaza Basílica offers its clients a new concept of accommodation in Madrid where the comfort and facilities of a hotel are combined with the advantages of a private apartments Madrid center

Room Services
  • Rooms: 80
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Kitchen
Main facilities
  • Rooms: 80
  • Parking (fee): hotel owned
  • Elevator
  • Central heating
  • Hot water
  • Fire escape
  • Air conditioning in common areas
General services
  • Rooms: 80
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
ApartHotel Plaza Basílica
Calle Comandante Zorita, 27 (28020) - Madrid (Spain)

Access:

 

Overall rating:  8.6 Based on the last 40 of 643 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.7
  • Location: 8.9
  • Common facilities and services: 6.4
  • Staff: 9.2
  • Quietness: 8.3
  • Room: 7.9
  • Value for money: 7.8

April/2016 Someone from Boston, MA, USA thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: The location in a residential neighborhood full of great restaurants, shops and a supermarket; the service at the front desk, the size of the suite, the housekeeping and bell staff, the kitchenette in the room
  • Negative: Decor is a little tired, the bathroom needed at least one hook or a shelf for toiletries.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Peace seekers, Classic style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Housekeeping staff was great, patient with my teenagers who slept late so rooms were cleaned around their schedule.
  • Location: 10 So many great places nearby! Lovely residential area, walk to many varied places like Cortes Ingles, tapas bars, shops, supermarket.
  • Common facilities and services: 7.5 More like an apartment building, lobby was adequate, felt secure
  • Staff: 10 Courteous and helpful, very polite, spoke English, made our stay very pleasant
  • Quietness: 7.5 This is a city. You can hear other neighbors at night if the windows are open, but it was not a problem.
  • Room: 7.5 Good sized suite, plenty of room for extra bed for the third. Kitchenette very handy.
  • Value for money: 10 This is a great deal for families or people looking for an extended stay in a residential area with many amenities nearby. It is not touristy and we liked that a lot.
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for your comments. We hope your flight back to Boston was pleasant. We are happy to see that your stay in Espahotel Plaza Basilica was comfortable. We would like to see you with us the next time you visit Madrid. Best Regards"

April/2016 Someone from ARGENTINA thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: La tranquilidad y comodidad
  • Negative: Nada
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Muchas Gracias por sus comentarios. Esperamos que su viaje de vuelta a Argentina ha sido positiva. Nos complace ver que su estancia en Espahotel Plaza Basílica ha sido confortable. Nos gustaría volver a verle con nosotros en su próxima visita. Reciba un cordial saludo"

April/2016 Someone from buxtehude thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: die Lage
  • Negative: der Geruch (Zigarettenrauch)
  • I RECOMMEND it for... Peace seekers, Business travelers
  • I recommend it especially AGAINST... Luxury, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for your comments. We hope your journey back to Buxtehude was positive. We are happy to see that your stay in Espahotel Plaza Basilica was comfortable. We hope to see you soon with us the next time you visit Madrid. Best Regards"

April/2016 Someone from Cádiz thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Le agradecemos sus comentarios. Comentarios como el suyo nos motivan cada día para seguir mejorando. Nos gustaría volver a verle con nosotros en su próxima visita. Reciba un cordial saludo"

April/2016 Someone from Madrid thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Tanto el personal como las instalaciones
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Modern style lovers, Handicapped, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Muchas Gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basílica ha sido confortable. Nos gustaría volver a verle con nosotros en su próxima visita. Reciba un cordial saludo"

April/2016 Someone from Argentina thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Todo, recibimiento, limpieza, prolijidad.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Le agradecemos sus comentarios. Esperamos que su viaje de vuelta a Argentina haya sido agradable. Nos agrada ver que su estancia en Espahotel Plaza Basilica ha sido positiva. Trabajaremos por mejorar aquellos aspectos que deban mejorarse. Nos gustaría volver a verle en su próxima visita a Madrid. Reciba un cordial saludo"

March/2016 Someone from Costa Rica thinks:

  • Overall rating: 6.1
  • Would you recommend it? Yes
  • Positive: Relaciòn precio calidad
  • Negative: Ruido
  • I RECOMMEND it for... Young travelers, Families, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Modern style lovers
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Gracias por sus comentarios. Esperamos que su viaje de vuelta a Costa Rica haya sido agradable. Lamentamos los inconvenientes que haya podido tener durante su estancia. Nos gustaría que nos pudiera dar otra oportunidad en su próxima visita a Madrid. Reciba un cordial saludo"

March/2016 Someone from pamplona thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive:
  • Negative: Caro relación calidad/precio
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 2.5
Stars it deserves 2
  • The hotel's reply:

    "Gracias por sus comentarios. Lamentamos los inconvenientes que haya podido tener durante su estancia. Trabajaremos por mejorar aquellos aspectos que deban mejorarse. Nos gustaría que nos pudiera dar otra oportunidad en su próxima visita a Madrid. Reciba un cordial saludo"

March/2016 Someone from España thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Habitacion espaciosa, buena ubicacion, trato
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Muchas Gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basílica ha sido agradable. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"

February/2016 Someone from Alicante thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative: El sistema de calefacción. No funcionaba bien
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 calefacción
  • Staff: 10
  • Quietness: 7.5
  • Room: 2.5 por la calefacción y los cerramientos de aluminio dejan entrar el aire y frío
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Le agradecemos sus comentarios. Lamentamos los inconvenientes que haya podido tener con la calefacción. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"

ApartHotel Plaza Basílica Calle Comandante Zorita, 27 Madrid 28020 Spain
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