ApartHotel Plaza Basílica
Madrid, Spain
Phone: +(34) 915353642 Fax: +(34) 915351497
The apartments Madrid Plaza Basílica offers its clients a new concept of accommodation in Madrid where the comfort and facilities of a hotel are combined with the advantages of a private apartments Madrid center
- Room Services
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- Rooms: 80
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Kitchen
- Main facilities
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- Rooms: 80
- Parking (fee): hotel owned
- Elevator
- Central heating
- Hot water
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 80
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Calle Comandante Zorita, 27 (28020) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 0.0%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.7
- Location: 8.9
- Common facilities and services: 6.4
- Staff: 9.2
- Quietness: 8.3
- Room: 7.9
- Value for money: 7.8
September/2014 Someone from Málaga thinks:
- Overall rating: 9.6
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The hotel's reply:
"Muchas Gracias por sus comentarios. Nos complace saber que su estancia en Espahotel Plaza Basílica fue positiva. Con respecto al wifi, estamos trabajando para poder incluirlo en el precio de la habitación próximamente. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo."
September/2014 Someone from Madrid, vivo en Cadiz thinks:
- Overall rating: 8.2
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The hotel's reply:
"Muchas gracias por su colaboración. Nos agrada saber que su estancia en Espahotel Plaza Basílica fue satisfactoria. Lamentamos los inconvenientes que le haya podido ocasionar el aire acondicionado. En esa línea hemos cambiado recientemente las torres de refrigeración para evitar este tipo de problemas, y seguiremos actualizándolo para reducir al máximo el ruido de las máquinas. Es nuestro deseo volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo."
September/2014 Someone from Tenerife thinks:
- Overall rating: 8.2
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The hotel's reply:
"Le agradecemos sus comentarios. Nos agrada saber que su estancia en Espahotel Plaza Basilica ha sido placentera, y que fue bien atendido por el personal. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
August/2014 Someone from Barcelona thinks:
- Overall rating: 7.8
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The hotel's reply:
"Gracias por su colaboración. Nos complace saber que su estancia en Espahotel Plaza Basilica ha sido placentera. Seguiremos trabajando por mejorar nuestras instalaciones y servicios para poder ofrecer el mejor servicio posible. Es nuestro deseo volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
August/2014 Someone from France thinks:
- Overall rating: 7.9
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The hotel's reply:
"Merci beaucoup pour vos commentaires. Nous espérons que votre voyage de retour en France ait été positive. Nous sommes heureux de que votre séjour en Espahotel Plaza Basilica a été agréable. Nous prenons votre commentaires pour améliorer dans tous ces aspects qui on doit améliorer. On attend de vous voir dans votre prochaine visite á Madrid avec nous. Salutations"
August/2014 Someone from cartagena thinks:
- Overall rating: 8
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The hotel's reply:
"Muchas gracias por colaborar con nosotros con sus comentarios. En Espahotel Plaza Basilica intentamos ofrecer el mejor servicio hotelero junto con las comodidades y amplitud de un gran apartamento, para que el cliente pueda sentirse como en casa en todo momento. Esperamos volver a verle pronto con nosotros en su próxima visita a Madrid. Reciba un cordial saludo "
August/2014 Someone from zaragoza thinks:
- Overall rating: 8.4
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The hotel's reply:
"Le agradecemos sus comentarios. Nos complace saber que su estancia con nosotros fue positiva. Esperamos volver a verle con nosotros en Espahotel Plaza Basilica, en su próxima visita a Madrid. Reciba un cordial saludo"
July/2014 Someone from Zaragoza thinks:
- Overall rating: 8.2
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July/2014 Someone from Nigeria thinks:
- Overall rating: 8.2
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The hotel's reply:
"We are thankful for your comments. We hope your flight back to Nigeria was pleasant. We are grateful that your stay with us was happy and we hope to see you soon in your next visit to Madrid. Best Regards"
July/2014 Someone from Bilbao thinks:
- Overall rating: 8.4
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The hotel's reply:
"Muchas gracias por sus comentarios. Nos agrada saber que su estancia en Espahotel Plaza Basilica fue satisfactoria, y que tuvo un buen trato por parte de nuestro personal. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"