ApartHotel Plaza Basílica
Madrid, Spain
Phone: +(34) 915353642 Fax: +(34) 915351497
The apartments Madrid Plaza Basílica offers its clients a new concept of accommodation in Madrid where the comfort and facilities of a hotel are combined with the advantages of a private apartments Madrid center
- Room Services
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- Rooms: 80
- Telephone: in room
- Television: international channels
- Hairdryer
- Minibar
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Kitchen
- Main facilities
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- Rooms: 80
- Parking (fee): hotel owned
- Elevator
- Central heating
- Hot water
- Fire escape
- Air conditioning in common areas
- General services
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- Rooms: 80
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Calle Comandante Zorita, 27 (28020) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 0.0%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.7
- Location: 8.9
- Common facilities and services: 6.4
- Staff: 9.2
- Quietness: 8.3
- Room: 7.9
- Value for money: 7.8
April/2015 Someone from Barcelona thinks:
- Overall rating: 8.2
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The hotel's reply:
"Le agradecemos sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basilica fue agradable en cuanto al trato del personal y la ubicación. Lamentamos los inconvenientes que haya podido tener con la tranquilidad. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
April/2015 Someone from Fulda thinks:
- Overall rating: 7
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The hotel's reply:
"Vielen Dank für ihre kommentare. Wir Wünschen Ihnen eine gute Reise nach Fulda. Wir bedauern die Unannehmlichkeiten. Wir möchten eine neue Chance bei ihrem nächsten Besuch nach Madrid."
March/2015 Someone from BARCELONA thinks:
- Overall rating: 9.2
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The hotel's reply:
"Gracias por sus comentarios. Nos agrada ver que su estancia en Espahotel Plaza Basilica fue placentera. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
March/2015 Someone from Norway thinks:
- Overall rating: 6.6
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The hotel's reply:
"Thank you for your comments. We hope your flight back to Norway was pleasant. We are happy to see that you liked the room, the space and the price/quality ratio. We regret if you had any inconvenience with our staff. Our staff speaks English and we don’t know what could have happened. We will take care so that our clients can feel at home and we will talk with our staff so that they can communicate with our clients in English, and in any other language our clients require, in order to communicate well. We would like to see you with us the next time you come to Madrid. Best Regards"
March/2015 Someone from Argentina y estuve por trabajo y por vacaciones thinks:
- Overall rating: 9.1
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The hotel's reply:
"Gracias por sus comentarios. Esperamos que su viaje de vuelta a Argentina haya sido placentero. Nos complace ver que su estancia en Espahotel Plaza Basilica ha sido agradable. Con respecto al wifi estamos estudiando la posibilidad de incluirlo en el precio de la habitación próximamente. Con respecto a la localización, el hotel se encuentra en la zona financiera de Azca, a 5 minutos en metro del centro antiguo y a 2 minutos andando del Estadio del Real Madrid. En otra ocasión si desea una localización más céntrica le recomendamos también Espahotel Gran Vía y Espahotel Plaza de España, situados ambos en Gran Via 65 y en Plaza de España 7. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
March/2015 Someone from Las palmas thinks:
- Overall rating: 8
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The hotel's reply:
"Le agradecemos sus comentarios. Nos complace ver que le gustó la amplitud del apartamento. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustarías volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
February/2015 Someone from Irlanda thinks:
- Overall rating: 7.9
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The hotel's reply:
"Gracias por sus comentarios. Le deseamos un buen viaje de vuelta a Irlanda. Esperamos que su estancia haya si agradable. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
February/2015 Someone from Zaragoza thinks:
- Overall rating: 8.1
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The hotel's reply:
"Muchas gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Plaza Basílica fue positiva y que le gustó la amplitud de las habitaciones. Lamentamos los inconvenientes que haya podido tener con la calefacción. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
February/2015 Someone from London thinks:
- Overall rating: 10
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The hotel's reply:
"Thank you very much for your comments. We hope your flight back to London was positive. We are grateful to see that your stay in Espahotel Plaza Basilica was pleasant, and that you enjoyed the location, the friendly staff, and that you find it clean and comfortable. We would like to see you back with us in your next visit to Madrid. Best Regards"
February/2015 Someone from Venezuela thinks:
- Overall rating: 10
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The hotel's reply:
"Le agradecemos sus comentarios. Le deseamos un buen viaje de vuelta a Venezuela. Esperamos que su estancia en Espahotel Plaza Basílica haya sido agradable. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"