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Hotel Best Western Hotel Carlos V ***

Madrid,  Spain

Phone: +(34) 915314100 Fax: +(34) 915313761 E-mail:: recepcion@hotelcarlosv.com

Price: 60 - 140 € (Average)

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Rating by guests: 8.9 Based on 653 reviews

The Best Western Carlos V hotel is a classic hotel located in a pedestrian area in the historic center of Madrid, between Gran Via and Puerta del Sol. Its fantastic location will allow you to get to know the city, its shops and sights. You can see the Plaza Mayor, the Royal Palace, the Prado Museum and other monuments, all of which are very close to the hotel. Enjoy our great offers hotel Madrid.

Room Services
  • Rooms: 67
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (fee): RJ11 telephone plug-in
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 67
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 67
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Private security
Hotel Best Western Hotel Carlos V
Calle Maestro Victoria, 5 (28013) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 653 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 10
  • Common facilities and services: 7.4
  • Staff: 9.1
  • Quietness: 6.7
  • Room: 7.2
  • Value for money: 8.4

December/2009 Someone from Los Angeles, California thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Location, security, cleanliness. Beautiful cafe.
  • Negative: Noise from El Corte Ingles. Confusion over airport shuttle.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 3

December/2009 Someone from Seattle WA thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: cleanliness and quiet
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

December/2009 Someone from australia thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: location
  • Negative: too hot in rom
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 would have liked tea and coffe making
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5 had triple, was ok but with bags abit small
  • Value for money: 5
Stars it deserves 4

December/2009 Someone from Barcelona thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: su ubicación, la amabilidad de la gente, su cafetería, y la habitación, y su precio, ya que es un hotel que esta en pleno centro de Madrid
  • Negative: nada, un poco de ruido de niños corriendo por el pasillo, pero de eso no tiene la culpa el hotel, sino los padres
  • I RECOMMEND it for... Young travelers, Families
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

December/2009 Someone from UK thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Friendly staff
  • Negative: Noise from the street
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

December/2009 Someone from Brentwood, England thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: the friendly atmosphere was good
  • Negative: there was LIMITED HEATING. Room very cold indeed in month of December. Ruined my stay.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: Not rated no heating in December except for restricted times. A disaster.
  • Value for money: 5
Stars it deserves 3

November/2009 Someone from San Francisco thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive: It was clean. Some of the staff was very friendly (one older gentleman was not). Nicely central. Good clean bathrooms.
  • Negative: The rooms are supposed to have wifi in every room but the signal was too week to work. BIG PROBLEM. Also, it is really noisy at that location. I had to use earplugs. The windows super small, we felt closed in. Over-rated in the USA this would be a 2 star hotel, that is what I excepted. Over-priced.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: Not rated THere is huge mall next door and during christmas the mall has a music show late at night.
  • Room: 5
  • Value for money: 5 It was clean but so basic. For the international travel I expected 3 star facilities and got 2 star. No wifi in rooms, loud, tiny windows with no natural light. We spent as little time as possible in the room.
Stars it deserves 3

November/2009 Someone from Ohio thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: location!, cleanliness, amenities, service/helpfulness of employees
  • Negative: nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

November/2009 Someone from Tokio、Japon thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: アクセスの良さ、無線LANが無料で使用できること、快適さ
  • Negative: 特にありません。またお世話になりたいです。
  • I RECOMMEND it for... Young travelers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10 町の中心にあるのに静かでした。
  • Room: 5 シングルルームだったせいか、外の景色が見えなかったのが残念でした。
  • Value for money: 7.5 外の景色が見えなかったことを除き、極めて快適でした。
Stars it deserves 3

November/2009 Someone from Zaragoza thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive:
  • Negative: por la noche frio, sin calefaccion. por la mañana imposible ducharse, 5 seg. a 60º y 5 seg.a 10º, desastroso.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Handicapped, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 2.5
  • Value for money: Not rated
Stars it deserves 3
Hotel Best Western Hotel Carlos V Calle Maestro Victoria, 5 Madrid 28013 Spain
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