Apartment Casablanca ***
Puerto de la Cruz, Spain
Phone: +34922371814 Fax: +0034922374209
- Room Services
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- Rooms: 287
- Television: international channels
- Hairdryer
- Tub or shower
- Kitchen
- Microwave
- Main facilities
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- Rooms: 287
- Parking
- Bar - coffee shop
- Swimming pool
- Terrace
- Sauna
- Lounge
- Heated swimming pool
- Children's Playground
- General services
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- Rooms: 287
- Laundry service
- 24-Hour Front Desk
Calzada de Martíanez, 4 (38400) - Puerto de la Cruz (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 2.5%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.5
- Location: 8.5
- Common facilities and services: 7.7
- Staff: 9.1
- Quietness: 8.9
- Room: 8.3
- Value for money: 8.2
September/2019 Someone from Madrid thinks:
- Overall rating: 10
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The hotel's reply:
"Gracias por tomar su tiempo para valorar su estancia entre nosotros. Nos alegra mucho saber que todo ha sido de su agrado y seguiremos trabajando para dar el mejor servicio a nuestros clientes. Esperamos verles de nuevo pronto por aquí. Departamento de Calidad"
September/2019 Someone from Luzern CH thinks:
- Overall rating: 8.4
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The hotel's reply:
"Thank you for rating your stay with us. Yourfeed back is very important to us. Have a nice day"
September/2019 Someone from Santa Cruz de la Palma. La Palma. Canarias. thinks:
- Overall rating: 9.4
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The hotel's reply:
"Estimados clientes, Es muy agradable recibir comentarios tan positivos.Los empleados de Casablanca nos consideramos como una familia y creo que ese ambiente se refleja en nuestros clientes. Esperamos que sigan visitándonos durante muchos años ya que estaremos encantados de servirles. Marta Sánchez Departamento de Calidad"
September/2019 Someone from suisse thinks:
- Overall rating: 9.9
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The hotel's reply:
"Der Guest, Thank you for giving us your opinion regarding your stay with us, we are glad you felt comfortable in the hotel. We look forward to welcome you back soon. Marta Sánchez Departamento de Calidad departamento de Calidad"
August/2019 Someone from Getxo thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado huésped,gracias por valorar su estancia entre nosotros.Trasladaremos sus comentarios positivos sobre la limpieza a nuestro personal y seguiremos mejorando eel resto de los servicios. Muchas gracias y feliz verano."
August/2019 Someone from lanzarote thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado huesped, gracias por tomar su tiempo para valorar su estancia entre nosotros.Nos alegra mucho saber que todo ha sido de su agrado y seguiremos trabajando para dar el mejor servicio a nuestros clientes.Esparamos verles de nuevo pronto por aquí. Les deseamos un feliz verano. Marta Sánchez Departamento de Calidad"
August/2019 Someone from Warwickshire thinks:
- Overall rating: 10
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The hotel's reply:
"Thank you for rating your stay with us.We wil continue working to give an excellent service to all our guests.Have a great day. Departamento de Calidad"
August/2019 Someone from Las Palmas de Gran Canaria thinks:
- Overall rating: 10
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The hotel's reply:
"Muchas gracias por tomar parte de su tiempo para compartir su opinión sobre nosotros. Nos complace saber que la estancia en casablanca fue de su entera satisfacción y agradecemos sus comentarios sobre nuestras instalaciones y sobre el trato recibido por parte de nuestro personal.Esperamos tener la oportunidad de volver a servirles en el futuro y que sigan disfrutando del verano. Un saludo."
August/2019 Someone from Alicante thinks:
- Overall rating: 9.8
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The hotel's reply:
"Thank you for reviewing your stay with us.We appreciate the time you took to share your concerns.Right now we are working on our Lunch_dinner options . We do hope to see you again in Casablanca. Have a nice summer. Departamento de Calidad "
August/2019 Someone from Israel thinks:
- Overall rating: 9.8
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The hotel's reply:
"Thank you very much for rating your stay with us.I will share your comments with the team and specially with the cleaning department so that we can improve overall on our service.We appreciate your feedback. Have a great day. Departamento de Calidad"