Hotel Silken Juan de Austria ****
Valladolid, Spain
Phone: +34 98 345 7475 Fax: +34 98 345 7658
Its excellent location makes it easy to reach all the sites of the city, being very well connected by public and private transport. A hotel conceived of both for holiday and business trips.
- Room Services
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- Rooms: 100
- Telephone
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Main facilities
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- Rooms: 100
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Central heating
- Air conditioning in common areas
- General services
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- Rooms: 100
- Safe at front desk
- Currency exchange
- Online reservations
Paseo de Zorrilla, 108 (47006) - Valladolid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9
- Room: 8.5
- Value for money: 7.7
April/2018 Someone from Barcelona thinks:
- Overall rating: 8.7
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias tomadas en comentar su estancia en el hotel. Nos alegramos de que todo fuera bien durante si estancia. Esperamos poder seguir viéndoles por aquí muchas veces más. Un saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
April/2018 Someone from Madrid thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias tomadas en comentar su estancia en el hotel. Nos alegramos de que todo fuera bien durante si estancia. Esperamos poder seguir viéndoles por aquí muchas veces más. Un saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
April/2018 Someone from Valladolid thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, le agradecemos sus comentarios sobre el hotel. Nos alegramos que todo fuera bien a la par que lamentamos que nuestro equipo no estuviera todo lo amable en el check-in que durante el check-out. Esperamos siga confiando en nosotros en futuras visitas a la ciudad. Un saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
April/2018 Someone from Madrid thinks:
- Overall rating: 7.4
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The hotel's reply:
"Estimado cliente, No quiero dejar pasar la oportunidad de agradecerle las molestias tomadas en puntuar su estancia en el hotel, las cuales analizamos siempre para tratar de seguir mejorando. Lamento la impresión que se han llevado respecto de la invitación, no era esa nuestra intención ni mucho menos, por eso a la salida le descontamos el precio de la otra consumición. Tratamos de mejorar en lo posible cumplimentando la reserva con algún detalle cuando los clientes reservan a través de la web del hotel, no cobramos por anticipado, dejamos modificar reservas que son No-reembolsables,.. y esto es otro pequeño detalle que queremos tener si a la llegada o durante la estancia quieren tomar algo en el hotel, es como si les hiciéramos un 50%dto en su consumición. Lamento que lo haya entendido bajo otro punto de vista. Pese a todo, esperamos poder volver a verle de nuevo por aquí si el resto del hotel les gustó. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
April/2018 Someone from Santurtzi thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias tomadas en comentar su estancia en el hotel. Nos alegramos de que todo fuera bien durante si estancia. Esperamos poder seguir viéndoles por aquí muchas veces más. Un saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
March/2018 Someone from MADRID thinks:
- Overall rating: 9.3
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March/2018 Someone from Bilbao thinks:
- Overall rating: 9.6
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March/2018 Someone from ALGORTA GETXO thinks:
- Overall rating: 9.6
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March/2018 Someone from Sevilla thinks:
- Overall rating: 7.9
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March/2018 Someone from madrid thinks:
- Overall rating: 9.4
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