Hotel Silken Juan de Austria ****
Valladolid, Spain
Phone: +34 98 345 7475 Fax: +34 98 345 7658
Its excellent location makes it easy to reach all the sites of the city, being very well connected by public and private transport. A hotel conceived of both for holiday and business trips.
- Room Services
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- Rooms: 100
- Telephone
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Main facilities
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- Rooms: 100
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Central heating
- Air conditioning in common areas
- General services
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- Rooms: 100
- Safe at front desk
- Currency exchange
- Online reservations
Paseo de Zorrilla, 108 (47006) - Valladolid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9
- Room: 8.5
- Value for money: 7.7
August/2018 Someone from Madrid thinks:
- Overall rating: 8.9
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The hotel's reply:
"Estimado cliente, gracias por sus puntuaciones sobre nuestro hotel. Lamentamos que la ubicación del hotel no hubiera sido todo lo buena para sus necesidades. Tomamos nota de todo con la idea de poder mejorar. Esperamos poder verles de nuevo por aquí. Héctor Montes. Director / G. Manager Hotel Silken Juan de Austria****"
August/2018 Someone from Paris thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado cliente, gracias por sus puntuaciones sobre nuestro hotel. Tomamos nota de los mismos. Esperamos poder verles de nuevo por aquí. Héctor Montes. Director / G. Manager Hotel Silken Juan de Austria****"
July/2018 Someone from barcelona thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado cliente, gracias por sus puntuaciones sobre nuestro hotel. Tomamos nota de los mismos. Esperamos poder verles de nuevo por aquí. Héctor Montes. Director / G. Manager Hotel Silken Juan de Austria****"
July/2018 Someone from Toulouse, France thinks:
- Overall rating: 6.4
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The hotel's reply:
"Cher client, Nous apprécions le dérangement de nous informer comment était votre séjour à l'hôtel, sera d'une grande aide pour nous. Nous nous excusons pour les problèmes dans la cafétéria de l'hôtel, il n'est pas normal qu'il y ait autant de clients qui font qu'il faut un peu plus de temps que d'habitude pour servir les clients. Nous espérons vous revoir ici Merci beaucoup et meilleures salutations, Héctor Montes Directeur / G. Manager Hôtel Silken Juan de Austria **** "
July/2018 Someone from Madrid thinks:
- Overall rating: 7.9
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias en puntuar el hotel, será de gran ayuda para nosotros. Esperamos poder verles de nuevo por aquí. Muchas gracias y un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
July/2018 Someone from Belgium thinks:
- Overall rating: 5.2
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias en puntuar su estancia. Esperamos poder verles de nuevo por aquí. Muchas gracias y un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
July/2018 Someone from madrid thinks:
- Overall rating: 4.7
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias en comentar su estancia en el hotel, son siempre de gran ayuda para nosotros. Le pedimos disculpas por no haber encontrado la habitación todo lo limpia que esperaban, lo cual no es normal. Trataré el tema con la gobernanta para detectar el error y evitar que nos pueda pasar. Esperamos poder verles de nuevo por aquí para poder demostrarles que sabemos hacerlo mucho mejor. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
July/2018 Someone from Sevilla thinks:
- Overall rating: 7.6
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The hotel's reply:
"Estimado cliente, Le agradecemos las molestias en puntuar su estancia en el hotel. Esperamos poder verles de nuevo por aquí. Muchas gracias y un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria**** "
July/2018 Someone from Leon thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado cliente, Gracias por sus comentarios sobre nuestro hotel. Tomamos nota de los mismos. Esperamos poder verles de nuevo por aquí. Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
July/2018 Someone from barcelona thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado cliente, gracias por sus comentarios sobre nuestro hotel. Tomamos nota de los mismos. Esperamos poder verles de nuevo por aquí. Héctor Montes. Director / G. Manager Hotel Silken Juan de Austria****"