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Hotel The Principal Madrid *****

Madrid,  Spain

Phone: +34 91 521 8743 E-mail:: info@theprincipalmadridhotel.com

Price: 165 - 2500 € (Average)

Rating by guests: 8.5 Based on 472 reviews

Hotel The Principal Madrid
Marqués de Valdeiglesias, 1 (28004) - Madrid (Spain)

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Overall rating:  8.5 Based on the last 40 of 472 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 17.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 8.9
  • Location: 9.6
  • Common facilities and services: 7.4
  • Staff: 8.6
  • Quietness: 8.1
  • Room: 8.2
  • Value for money: 8.2

August/2013 Someone from USA thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Location
  • Negative: Poor TV selections in English
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "dear guest Thank you for your comments, we look forward to your visit again. best regards"

August/2013 Someone from Miami, Florida EEUU thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Junior suite was excellent. Large and clean. Great value. Breakfast was very good too. I was happy and will return to this hotel.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest. thank you your comments. Best regards"

August/2013 Someone from mallorca thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La ubicacion,el desayuno y la terraza.
  • Negative: La recepcion y los ascensores pequeños.
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Older travelers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente. Agradecemos sus comentarios, quiero hacerle saber que hay aspectos que no podemos mejorar por ser un edificio protegido (ascensores). Esperamos contar de nuevo "

August/2013 Someone from México thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Ubicación , excelentes desayuno, y vistas del comedor y vistas del lugar para cenar , buen trato en la recepción y resguardo del equipaje.
  • Negative: Que se cobré por separado el uso del internet, en esa categoría de hotel todos te dan WIFI gratis y por lo menos un tiempo de 1 hora gratis....
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente. Agradecemos su comentario, esperando contar con su estancia en próximas ocasiones. Un saludo"

August/2013 Someone from Germany thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Quiet room, breakfast
  • Negative: Nothing
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer. thank you and sorry for your comment, we note commented solving incidents and its solution. A greeting"

August/2013 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Helpful knowledgeable staff
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer. We appreciate your comments, hopefully with your stay in future occasions. A greeting"

August/2013 Someone from Jacksonville, FL thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Spacious bathroom, good bed, good cleaning service, good TV
  • Negative: Paying for Internet (should be complimentary); unable to connect tablet to the TV through the HDMI port.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer. We appreciate your comments, hopefully with your stay in future occasions. A greeting"

August/2013 Someone from Valencia thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: La amabilidad y la paciencia de la recepcionista y el desayuno buffet muy completo.
  • Negative: Las palomas que habia en la terraza a la hora del desayuno y que no cerraba bien la mampara de la ducha con el consiguiente charco de agua.
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5 Mampara, tapizado de la silla y papel pintado pared derecha de la cama para reparar.
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente Agradecemos su comentario, esperando contar con su visita en una próxima ocasión. Un saludo"

August/2013 Someone from England thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: central location
  • Negative: wifi or broadband in room was to expensive - this service should be free. Not all seating on the terrace can be used by patrons. No tea and coffee in rooms.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Dear Customer. thank you and sorry for your comment, we note commented solving incidents and its solution. A greeting"

August/2013 Someone from Paris thinks:

  • Overall rating: 7
  • Would you recommend it? I don't know
  • Positive: the terrace on the 7th floor.
  • Negative: My hair drier did not work and it smelled cigarette in the room.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 5 smelling cigarette
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5 hair dryer not working, 1 light bulb not working in the bathroom. TV is good. Should not change the towels if hanged.
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer. the inicidencias commented, have been solved, in order to achieve 100% satisfaction of our customers. A greeting"

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Hotel The Principal Madrid Marqués de Valdeiglesias, 1 Madrid 28004 Spain
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