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Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

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Rating by guests: 8.9 Based on 443 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

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Overall rating:  8.9 Based on the last 40 of 443 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 7.6
  • Common facilities and services: 8.5
  • Staff: 9.3
  • Quietness: 9.3
  • Room: 8.6
  • Value for money: 9

October/2017 Someone from Gran Canaria thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La atención y las instalaciones
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

October/2017 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Tranquilidad
  • Negative: Parking
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 3

October/2017 Someone from British Isles thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: Keen and kind staff
  • Negative: No bus service when we needed it at weekend, bus did not arrive when it was supposed to pick up in town. Wifi reception very poor at times. Quality of breakfast nothing special.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5 Loud vehicle noise at times, fine when terrace door closed though.
  • Room: 5 Required to hire safe even though listed as an ammenity
  • Value for money: 5
Stars it deserves 3

September/2017 Someone from españa thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive: el trato del recepcionista fue exquisito
  • Negative: el acceso al jacuzzi me parece malisimoooo...escalones enormes y alguien mayor o con problemas de movilidad lo tiene imposible
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 2.5 no hay rampas para acceder al bar desde la recepción
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2017 Someone from Gran Canaria thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Servicio de recepción y restaurante.
  • Negative: Limpieza habitación.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

September/2017 Someone from Cádiz thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST... Families
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

September/2017 Someone from Tenerife thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive: la tranquolidad que hay en el hotel
  • Negative: humedad en las habitaciones, poca variedad en el buffet
  • I RECOMMEND it for... Older travelers, Peace seekers
  • I recommend it especially AGAINST... Young travelers, Families
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

September/2017 Someone from Tenerife thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: piscina y jacuzi
  • Negative:
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

September/2017 Someone from Tenerife thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La limpieza
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

September/2017 Someone from Barcelona thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El patio de picinas y jacuzzis
  • Negative: Los horarios de cierre de desayunos y cenas
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
Online reservation
Nights
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
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