HotelSearch.com Home

Hotel Puerto Palace ****

Puerto de la Cruz,  Spain

Phone: +(34) 922372460 Fax: +(34) 922373523 E-mail:: reservaspp@puertopalace.com

Price: 60 - 150 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.6 Based on 548 reviews

Welcome to the Hotel Puerto Palace, situated in a residential area of the town some 10 minutes walk from the town centre of Puerto de la Cruz, where you are offered a thousand reasons to enjoy a memorable holiday. With it's beautiful beaches, the Lido Martiánez, Restaurants, Discos, Casino and Attraction Parks and all of this at the foot of the famous Orotava Valley and With its delicate trade winds which keeps and maintains an enviable temperature all year round.

Room Services
  • Rooms: 290
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every three days
  • Housekeeping: daily
  • Tub or shower
  • Work Desk
  • Wake Up Service/Alarm Clock
  • Music channels
Main facilities
  • Rooms: 290
  • Parking: hotel owned
  • Soft drink machine
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Television
  • Swimming pool
  • Terrace
  • Sauna
  • Jacuzzi
  • Central heating
  • Lounge
  • Hot water
  • Library
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
  • Family Rooms
  • Heated swimming pool
  • Solarium
  • Boutiques
  • Swimming pool for children
  • Beauty salon
General services
  • Rooms: 290
  • Currency exchange
  • Crib
  • Luggage check room
  • Dry Cleaning
  • Gay Friendly
  • 24-Hour Front Desk
  • Luggage Storage
  • Private security
  • Entertainment programs
  • Massage
  • Car Rental
  • Packed Lunches
Hotel Puerto Palace
C/ Celestino Cobiella Zaera, 2 (38400) - Puerto de la Cruz (Spain)

Access:

 

Overall rating:  8.6 Based on the last 40 of 548 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 7.8
  • Common facilities and services: 8
  • Staff: 9.3
  • Quietness: 8.4
  • Room: 8.3
  • Value for money: 7.4

May/2018 Someone from Santa Cruz de Tenerife thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative: La baja calidad de la wifi, a pesar de la sensible mejora.
  • I RECOMMEND it for... Families, Couples, Peace seekers, Classic style lovers, Handicapped, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury, Business travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2018 Someone from Valencis thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative: El colchon
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

May/2018 Someone from La Palma thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: el rápido atendimiento
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Luxury, Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

May/2018 Someone from Tenerife thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Piscinas
  • Negative: Gimnasio habia pagar
  • I RECOMMEND it for... Peace seekers
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

May/2018 Someone from Barcelona thinks:

  • Overall rating: 9.5
  • Would you recommend it? Yes
  • Positive: Habitaciones muy confortables. Limpieza excelente, comida del restaurante muy buena. El trato del personal maravilloso (Desde el personal de recepción a los camareros, servicio de limpieza y de mantenimiento).
  • Negative: El jacuzzi de la piscina de la 4 planta. Se veía toda la pintura saltada y mucha suciedad o óxido en las salidas de aire. Y también mencionaría que se sustituyeran las cortinas de las bañeras por mamparas. La animación por la noche podría mejorarse.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

May/2018 Someone from Gerona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Lo limpio que estaba el hotel. El personal muy amable.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

May/2018 Someone from France thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

April/2018 Someone from Toulouse, Francia thinks:

  • Overall rating: 7
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2018 Someone from France, Ariège thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: l'accueil et le personnel en général
  • Negative: La restauration
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2018 Someone from Magníficos empleados thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: La atención del personal y la actuación que tuvo lugar el viernes. Era una pareja y nos resultó espectacular
  • Negative: La Happy hour debe ser de mayor duración, no solo de 5 a 6 o quizás hacer alguna tarjeta de cliente que permita disfrutar de descuentos en estas franjas horarias
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
Hotel Puerto Palace C/ Celestino Cobiella Zaera, 2 Puerto de la Cruz 38400 Spain
86%