8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
July/2007 Someone from New York thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
Chic without being faddish. Small Hotel, great staff
-
Negative:
no internet service in the rooms
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Business travelers
-
I recommend it especially AGAINST...
Young travelers, Luxury, Budget travelers, Healthy lifestyle
-
Cleanliness:
10
-
Location:
10
Steps away from the Plaza del Sol and a short walk to the museums, it is located on a quite street.
-
Common facilities and services:
7.5
-
Staff:
10
The staff are multilingual friendly and most helpful!
-
Quietness:
10
-
Room:
Not rated
-
Value for money:
10
Stars it deserves
5
July/2007 Someone from london thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
stylish hotel
-
Negative:
none
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
5
July/2007 Someone from Dublin thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
location and the comfortable clean rooms
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Budget travelers, Travelers with a car
-
Cleanliness:
10
The hotel and room were completely spotless - one of the cleanest hotels i have ever stayed in.
-
Location:
10
hotel is a 1 minute walk to the centre square in madrid city centre.most buses/tourist buses etc can be accessed here to all other parts of the city if you do not wish to walk everywhere
-
Common facilities and services:
7.5
-
Staff:
10
excellent staff check in & out was a breeze. unless you need there attention no-body bothers you here at this hotel
-
Quietness:
10
very quiet hotel - great after a day walking around the city - if you want to party 3 streets away you will find endless bars
-
Room:
7.5
no view from the hotel room but how long are you going to spend in the room? size was very comfortable
-
Value for money:
10
great value for what you get and the location - again this is an extremely clean well run hotel
Stars it deserves
5
July/2007 Someone from USA thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
It was exceptionally clean and very quiet.
-
Negative:
There was not one thing I disliked about the hotel. Everything was excellent.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
The hotel was absolutely spotless.
-
Location:
10
Every point of interest was within walking distance but the hotel was on a quiet street.
-
Common facilities and services:
10
All exceptional
-
Staff:
10
Very friendly and knowledgeable. Everyone spoke English quite well.
-
Quietness:
10
Madrid is very noisy but the hotel was very, very quiet at all times.
-
Room:
10
Excellent size room with large bathroom. Good closet also.
-
Value for money:
10
A very good decision if you stay here.
Stars it deserves
5
June/2007 Someone from England thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
5
June/2007 Someone from Italy thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
Hotel displacement, staff courtesy, main hotel quality
-
Negative:
the dining-room for breakfast was extremely cold, it was not possible to eat in the morning (end of June) without some warm clothing
-
I RECOMMEND it for...
Young travelers, Couples, Handicapped, Healthy lifestyle
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
June/2007 Someone from Hong Kong thinks:
-
Overall rating:
5.1
-
Would you recommend it?
I don't know
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Families, Peace seekers
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Luxury, Modern style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
5
-
Room:
5
-
Value for money:
5
Stars it deserves
3
June/2007 Someone from Monroe, WA thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
location
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
The location is perfect. It is close to the city center but a block back so it is quiet.
-
Common facilities and services:
10
There is a nice TV in the lobby that we watched the Real Madrid Spanish Championship game on with other guests. It was great!
-
Staff:
10
The staff was professional and helpful.
-
Quietness:
10
It%27s a block back from the city center so it was quiet. We didn%27t hear any noice from other guests either.
-
Room:
7.5
I%27d heard many stories about the small hotel rooms in Europe, but this room was about the same size as other hotels I%27ve stayed in in the US.
-
Value for money:
10
Stars it deserves
5
June/2007 Someone from paris thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
10
-
Quietness:
10
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
5
June/2007 Someone from Colorado, USA thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Helpful and informative staff, breakfasts, bar prices
-
Negative:
Location is in a narrow alley type street which could be scary at night. Otherwise, the red light district is on thenext street and provides an interesting aura.
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
Families, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
5