8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
October/2008 Someone from FRANCE thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Couples, Luxury, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
REGRETS FOR FREE WIFI ACCESS...
-
Staff:
10
-
Quietness:
2.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
September/2008 Someone from Chile thinks:
-
Overall rating:
5.8
-
Would you recommend it?
I don't know
-
Positive:
CLEANLINESS
-
Negative:
ROOM 209
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Business travelers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
2.5
should have FREE WIFI access as most of hotels nowadays.
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
2.5
for the 2nd time I was assigned room 209, IT HAS AN UGLY VIEW FROM THE WINDOW AND IT IS NOISY
-
Value for money:
Not rated
Stars it deserves
3
September/2008 Someone from Almería thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
7.5
Stars it deserves
5
September/2008 Someone from granada thinks:
-
Overall rating:
3.3
-
Would you recommend it?
No
-
Positive:
que esta centrico
-
Negative:
el hotel en si, las habitaciones, servicios, persona
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
Not rated
-
Location:
7.5
-
Common facilities and services:
2.5
-
Staff:
Not rated
realmente el personal es lento, poco profesional y nada amable
-
Quietness:
Not rated
-
Room:
5
-
Value for money:
Not rated
es un hotel realmente mediocre para venderse como un 4 estrellas
Stars it deserves
3
September/2008 Someone from Switzerland thinks:
-
Overall rating:
2.4
-
Would you recommend it?
No
-
Positive:
Location
-
Negative:
Staff
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
5
-
Room:
5
-
Value for money:
Not rated
Stars it deserves
2
September/2008 Someone from UK thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
5
-
Value for money:
10
Stars it deserves
4
September/2008 Someone from Denmark thinks:
-
Overall rating:
9.4
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
Budget travelers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
5
September/2008 Someone from Puebla, Pue. MEX thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
La limpieza y las instalaciones en buen estado
-
Negative:
Los alimentos que deberian haber estado calientes del desayuno estaban FRIOS. La atencion de los meseros en el desayuno es mala.
-
I RECOMMEND it for...
Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
Young travelers, Handicapped, Budget travelers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
7.5
-
Quietness:
10
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
September/2008 Someone from ASTURIAS thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
Limpieza, mantenimiento y profesionalidad del personal.
-
Negative:
Reducido espacio de la habitació (aunque muy digna).
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
-
I recommend it especially AGAINST...
Modern style lovers, Budget travelers
-
Cleanliness:
10
Destacable el nivel de limpieza general en todas las instalaciones, habitaciones y zonas comunes.
-
Location:
10
Al lado de Gran Vía, pero a la vez aislado del bullicio y ruido excesivo de ésta.
-
Common facilities and services:
7.5
Destacable la limpieza y, arquitectónicamente, la cúpula del hall de entrada.
-
Staff:
10
Destacable la pulcra atención del personal, cafetería, servicio de habitaciones, limpieza, recepción.
-
Quietness:
10
La insonorización podría mejorarse (ventanas al exterior) aún con ello la ausencia de ruidos es prácticamente la tónica general.
-
Room:
7.5
Espacio de la habitación (abuhardillada) algo justo, no obstante debe destacarse el alto nivel de mantenimiento, limpieza y comodidad de la misma.
-
Value for money:
7.5
El alojamiento hotelero es, en mi opinión, siempre excesivo a la hora de aplicar sus tarifas. No obstante, una tarifa de 100 euros/noche como la por mi abonada me parece "razonable" aunque debería incluirse el desayuno en la misma.
Stars it deserves
5
September/2008 Someone from Spain thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
Price quality ratio, quiet and location, also good taste decoration
-
Negative:
no body lotion in bathroom
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Budget travelers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
10
-
Room:
10
-
Value for money:
Not rated
Stars it deserves
4