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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.3 Based on 530 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 530 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 9
  • Staff: 9.6
  • Quietness: 8.3
  • Room: 8.9
  • Value for money: 8.2

December/2018 Someone from Barcelona thinks:

  • Overall rating: 2.9
  • Would you recommend it? No
  • Positive: el edificio
  • Negative: el servicio. mal en la acojida, mal en el chekin
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3
  • The hotel's reply:

    "Apreciada Sra. Blasco, Agradecemos mucho su amabilidad al hacernos llegar sus comentarios sobre su reciente estancia en el Hotel Casa Fuster. Valoramos mucho su opinión, puesto que las sugerencias de nuestros huéspedes nos son de gran ayuda para mejorar nuestro servicio. Lamentamos profundamente no haber estado a la altura de sus expectativas durante su estancia, y le pedimos disculpas por cualquier inconveniencia causada por este hecho. Agradezco de nuevo su comentario y aprovecho la ocasión para mandarle un cordial saludo. Nuria Tusell - Guest Relations"

December/2018 Someone from Du centre de la France thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La magnifique construction de la casa Fuster ,l'élégance des salons et la situation exceptionnelle deĺendroit La magnifique architecture de la Casa Fuster ,l'élégance des salons et l'exceptionnelle situation de l'hôtel
  • Negative: Nous avons été un peu déçus par la chambre 405 un peu insuffisante pour un palace
  • I RECOMMEND it for... Couples, Luxury
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: Not rated
  • Room: Not rated Manque d'espace devant le lit
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Dr. Jacquemin, Thank you so much for taking the time to review your recent stay with us. We are thrilled to hear that you enjoyed your time at our property. Please allow me to apologized for the inconvenients caused during your stay with us. If you decide to welcome you back to our property, please let us know in advanced your preferences, and we will do our best to fulfilled them. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Patricia Martin - Guest Relations "

December/2018 Someone from Murcia thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El trato
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST... Young travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 Solicité una serie de cuestiones y me lo resolvieron de forma excelente.
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Apreciado Sr. Sánchez, Apreciado huésped, Muchas gracias por compartir su experiencia tras su reciente visita al hotel. Es un orgullo escuchar que hemos podido solventar con éxito sus peticiones, y por lo tanto saber que hemos alcanzado sus expectativas. Esperamos poder verle de nuevo en el futuro. Saludos cordiales, Nuria Tusell - Guest Relations "

December/2018 Someone from New York thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Classic style lovers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Mr. McDaniel, Dear guest, Thank you so much for taking the time to review your stay with us. We are thrilled to hear that you enjoyed your experience at our property. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Nuria Tusell - Guest Relations"

December/2018 Someone from Hannover thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: die Professionalität und Höflichkeit der Mitarbeiter
  • Negative: Ich war etwas enttäuscht, auf der ersten Etage untergebracht zu werden. Wenn man sich mit männlichem Vornamen anmeldet, passiert das nicht. Auch störte die laute Musik auf dem Flur, die man leider auch nachts im Zimmer hören konnte.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 2.5 Alles schön, aber Zimmer doch recht klein.
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Dr. Wunn, Thank you so much for taking the time to review your recent stay with us. We are thrilled to hear that you enjoyed your time, so I will share your comments with our team, who I am certain will be encouraged by your remarks. Please allow me to apologized for the inconvenient caused the room location at the first floor. If you decide to welcome you back to our property, please let us know in advanced your preferences, and we will do our best to fulfilled them. We look forward to welcoming you back to Casa Fuster soon! Warm Regards, Nuria Tusell - Guest Relations "

November/2018 Someone from London thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Service
  • Negative: None
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Apreciada Sra. García de Leaniz, De parte del todo el equipo del Casa Fuster, le agradecemos sinceramente sus comentarios sobre su reciente estancia. Nos alegra enormemente que haya disfrutado de su experiencia con nosotros. Con mucho gusto compartiré con mi equipo sus comentarios que sin duda les llenará de orgullo. Atentamente, Nuria Tusell - Guest Relations"

November/2018 Someone from Chile thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La habitación y la atención personalizada
  • Negative: el salón del desayuno.....encontré que era un poco inhóspito en comparación con el resto del hotel. El servicio de desayuno estaba bien.
  • I RECOMMEND it for... Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Apreciada Sra. Amenábar, Le agradezco sinceramente el haber tomado el tiempo de compartir su opinión en relación a su reciente estancia con nosotros. Apreciamos escuchar los comentarios de nuestros clientes porque son esenciales para seguir mejorando nuestras instalaciones, por lo tanto me disculpo por que el salón de los desayunos no fuera de su agrado. Me complace leer que le ha gustado la ubicación muy céntrica del hotel y en general el servicio recibido por nuestro equipo. Espero poder darle de nuevo la bienvenida a nuestro hotel muy pronto. Atentamente, Patricia Martin - Guest Relations"

November/2018 Someone from Australia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: The service, the layout of the hotel and of course the ammenities in the room
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Gan, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Patricia Martin - Guest Relations"

November/2018 Someone from Perpignan thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Guest, We appreciate your comments regarding your stay at Hotel Casa Fuster. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Patricia Martin - Guest Relations""

November/2018 Someone from ESTADOS UNIDOS thinks:

  • Overall rating: 2.1
  • Would you recommend it? No
  • Positive: EL SERVICIO DE LOS QUE TE LLEVAN LAS MALETAS
  • Negative: EL CUARTO, EL SHOWER EN EL BANO QUE NO TIENE PRECION DE AGUA, NO HAY LUZ EN EL CUARTO, QUIERIAN COBRAR UNA FRUTA EN EL DESAYUNO
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 1
  • The hotel's reply:

    "Apreciado cliente, Con toda sinceridad agradecemos sus comentarios que sin duda nos aportan información para poder mejorar en el futuro. Lamentamos mucho leer sus comentarios y ver reflejado un servicio que no corresponde con el de un hotel de 5 estrellas como el nuestro. Analizaremos todos los puntos que nos menciona para evitar que vuelva a suceder y esperamos que nos de otra oportunidad. Reciba un cordial saludo. Quedamos a su disposición, Patricia Martin - Guest Relations "

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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