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Hotel Casa Fuster *****

Barcelona,  Spain

Phone: +(34) 932553000 Fax: +(34) 932553002 E-mail:: info@hotelcasafuster.com

Price: 158 - 4000 € (Average)

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Rating by guests: 9.3 Based on 530 reviews

This hotel classified as a 5 star Deluxe Monument is the result of an impeccable refurbishment that has both, respected and enhanced the interior design of the emblematic 1908 modernist style building by the famous architect Lluís Domènech i Montaner, whose work has been classified as World Heritage.. Located in the best area in the centre of Barcelona, it is the only building in Passeig de Gràcia that provides a marvellous panoramic view not only of the entire street, but also of the whole city. The rooms are decorated in natural and warm colors; green, stone and chocolate reflecting peace and harmony. The big windows flood every room with light. The interior furnishing, of exclusive design, creates a very special atmosphere of harmonic lines, noble materials and colors, combining modernist elements with a modern touch. They are all equipped with minibar, internet connection (wireless), LCD TV (30”), fully equipped bathroom, piped music and everything expected from a first class hotel.

Room Services
  • Rooms: 105
  • Information not available
Main facilities
  • Rooms: 105
  • Parking
  • Convention hall
  • Restaurant
  • Internet connection
  • Swimming pool
  • Terrace
  • Business Center
  • Boutiques
General services
  • Rooms: 105
  • Room service: 24-hours a day
  • Laundry service
Hotel Casa Fuster
Paseo de Gracia,132 (08008) - Barcelona (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 530 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 0.0%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.2
  • Location: 10
  • Common facilities and services: 9
  • Staff: 9.6
  • Quietness: 8.3
  • Room: 8.9
  • Value for money: 8.2

October/2018 Someone from Mexico thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La atención del personal
  • Negative: El colchón de mi cama
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Apreciado Sr. Borja, Muchas gracias por compartir su experiencia tras su reciente visita al hotel. Es un verdadero placer leer comentarios tan positivos, y saber que hemos alcanzado sus expectativas. Esperamos poder verle de nuevo en el futuro. Saludos cordiales, Patricia Martín - Guest Relations"

October/2018 Someone from greece thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Panagiotaki, Thank you kindly for your review! Our location is conveniently close to shopping areas, dining, and attractions making it a prime destination. We, at the hotel Casa Fuster, highly appreciate your interest in helping us improve the quality of our facilites by assisting us with your stay reviews. Warmest Regards, Nuria Tusell - Guest Relations"

October/2018 Someone from LLEIDA thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: LA CAMA
  • Negative: LA BAÑERA, MUY ALTA
  • I RECOMMEND it for... Classic style lovers
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5 EN EL COMEDOR DEL DESAYUNO HAY ALGUNAS BALDOSAS SUELTAS
  • Staff: 10
  • Quietness: 5 DESDE EL PRIMER PISO SE OYEN LOS RUIDOS DE LA CALLE
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Apreciada Sra. Barbera, Muchas gracias por transmitir su comentario acerca del Hotel Casa Fuster. Es un honor observar que ha tenido una muy buena experiencia junto a nosotros. Muchas gracias por la información que nos brinda sobre las instalaciones para que continuemos trabajando en ellas. A finales de este año 2018 haremos una reforma integral de las habitaciones, por lo tanto reemplazaremos las bañera por duchas. Todo el equipo le espera con una gran sonrisa en un futuro no muy lejano y mientras tanto le deseamos lo mejor. Reciba un cordial saludo, Nuria Tusell - Guest Relations"

October/2018 Someone from Egypt thinks:

  • Overall rating: 1.3
  • Would you recommend it? No
  • Positive:
  • Negative: Mishandling of my food poisoning because of hotel food, and refusing to bring a doctor because it is expensive, but eventually had to go to the hospital on my own to be treated and payed more then 800 Euros, and following day I was not able to eat anything, so my wife asked the hotel to send me a croissant, so they sent 3 pieces and charged me for 2 Euros!! I stayed this hotel many times before, but for sure this is the last time.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 3
  • The hotel's reply:

    "Dear Mr. Abouraya, We thank you for taking the time to give us feedback about your recent stay with us. On behalf of all the Staff of Hotel Casa Fuster we apologize for the inconveniences you had while you were in Barcelona. As you can imagine, we have very strict controls over the food we serve to all our guests. The hotel was fully booked during those dates, and we do not have any record about any other guests affected. From our Concierge Department, we tried our best to provide the best assistance possible as you asked, and we've been at your disposal during all the process. We hope that you will give us another opportunity to welcome you back at our property, and make you change your mind about Casa Fuster. Best regards, Nuria Tusell. Guest Relations"

October/2018 Someone from italy thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive:
  • Negative: NOT HAVING POSSIBILITY TO EAT BREAKFAT BEFORE 07:00 IN A 5 STAR HOTEL IS WRONG
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Dear Mr. Carpaneto, Thank you for taking the time to tell us about your stay at our property. My sincere apologies we did not meet your expectations. Rest assured that we take your feedback very seriously and will use it proactively to continue improving our service. If you are returning to Barcelona I hope you could give us another opportunity to make your next stay flawless. Best regards, Patricia Martin - Guest Relations"

October/2018 Someone from USA thinks:

  • Overall rating: 2.6
  • Would you recommend it? No
  • Positive: architecture of building
  • Negative: attitude of the front desk staff. all other service providers were very helpful and courteous....couldn't do enough for us. Front desk staff never once said they were sorry for the problems we had with the room, even when the lack of routine maintenance caused us to have to change our room.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10 except front desk
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: 2.5
Stars it deserves 5
  • The hotel's reply:

    "Dear Mr. Corson, My sincere apologies we did not meet your expectations. Rest assured that we take your feedback very seriously and will use it proactively to continue improving our service. If you are returning to Barcelona I hope you could give us another opportunity to make your next stay flawless. Best regards, Patricia Martin - Guest Relations"

October/2018 Someone from Lodi, California, USA thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: the courteous, helpful staff
  • Negative: the charge for breakfast! we were told when we arrived that 'breakfast is on the lower level in the morning,' but were not told that we would be charged for it (and how much) until after we had eaten. I feel it should have been made clear that breakfast was NOT included, as the way we were told made it seem like it was
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST... Families, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Janine, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our staff, I will make sure they will receive your compliments! We are taking a good note about your suggestions. We hope to be able to welcome you again in the future. Best regards from Barcelona. Patricia Martin - Guest Relations"

October/2018 Someone from Florence, Italy thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The room.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Ms. Fiumi, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our staff, I will make sure they will receive your compliments! We hope to be able to welcome you again in the future. Best regards from Barcelona. Patricia Martin - Guest Relations"

October/2018 Someone from Holland thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our staff, I will make sure they will receive your compliments! We hope to be able to welcome you again in the future. Best regards from Barcelona. Patricia Martin - Guest Relations"

October/2018 Someone from New York thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: front desk
  • Negative: fitness room
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST... Modern style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments about our staff, I will make sure they will receive your compliments! We hope to be able to welcome you again in the future. Best regards from Barcelona. Patricia Martin - Guest Relations"

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Hotel Casa Fuster Paseo de Gracia,132 Barcelona 08008 Spain
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