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Hotel Aeroport Girona ****

Gerona,  Spain

Phone: +34 972477940 Fax: +(34) 972478512 E-mail:: reservasag@salleshotels.com

Price: 50 - 200 € (Average)

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Rating by guests: 8.5 Based on 226 reviews

Hotel Aeroport Girona
Crta. Nacional 156, km 0,6 (17457) - Gerona (Spain)

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Overall rating:  8.5 Based on the last 40 of 226 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 10%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 7.1
  • Common facilities and services: 8
  • Staff: 8.9
  • Quietness: 9.1
  • Room: 8.1
  • Value for money: 7.9

August/2019 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: La tranquilidad y la piscina exterior.
  • Negative: Poca vigilancia en la zona de spa. Había gente sin gorro de baño y niños fuera de su horario que hacían mucho ruido.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 2.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Estimado Huésped, Le agradecemos haber dedicado parte de su tiempo para valorarnos. Nos hubiera gustado que tuviera una mejor experiencia en nuestra zona spa y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel. Atentamente, Claudia, recepción "

August/2019 Someone from Belgique thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Spa
  • Negative: L'odeur dans les couloirs
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Claudia, reception "

August/2019 Someone from Belgique thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: le spa
  • Negative: le serveur a la cafétériat
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Cher Client, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, cher Client, nos salutations distinguées. Claudia, réception "

August/2019 Someone from Den Haag/The Hague (Netherlands) thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: The friendliness (and willingness to help) of the staff
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5 Apart from the restaurant/breakfast, I didn't make much use of them
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5 Small point: I did miss a toilet brush
  • Value for money: 7.5
Stars it deserves 4

August/2019 Someone from Lille, France thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Le lit
  • Negative: La propreté
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

August/2019 Someone from barcelona thinks:

  • Overall rating: 7.3
  • Would you recommend it? Yes
  • Positive: La cama
  • Negative: El interruptor del baño estaba roto
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

August/2019 Someone from Palma de Mallorca thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: Pulcritud y parking gratuito toda la estancia. Además, aunque está a escasos metros del aeropuerto, no se oye para nada el ruido.
  • Negative: Estuvimos en la habitación 13, justo debajo de las escaleras. Resultó ser un tanto ruidosa porque se oye la gente subir y bajar. Por otro lado, el Spa estaba poco cuidado, con botones que no funcionaban y chorros llenos de cal, obstruidos, en el jacuzzi
  • I RECOMMEND it for... Couples, Peace seekers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Classic style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 A pesar de ser un 4*, el spa está poco cuidado y al desayuno le falta atención. Café servido en mesa y cocineros que preparen cosas al instante ( huevos, tortitas, etc...). He estado en 4* más completos en este sentido.
  • Staff: 5
  • Quietness: 5 Exteriormente, es muy tranquilo pero la habitación que nos tocó, situada justo debajo de las escaleras, se oye la gente al bajar y subir de ellas. Por otro lado, la puerta de acceso a la piscina está pegada al baño de la habitación y se oye bastante al cerrarse.
  • Room: 5 es una lástima que no tenga habitaciones con balcón teniendo en el centro la terraza con piscina, se podrían hacer balcones. Las vistas, nulas. Ya que nos tocó una ventana con un seto delante así que no teníamos visibilidad. La puerta del baño, que es corredera, cuesta cerrarla del todo. Había que hacer mucha fuerza.
  • Value for money: 5 Entendemos que hemos pagado por temporada alta pero en otro momento del año, no habríamos pagado 110€/ noche (55€/pax)
Stars it deserves 3

August/2019 Someone from Ireland thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Outside pool area
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2019 Someone from Barcelona thinks:

  • Overall rating: 5
  • Would you recommend it? I don't know
  • Positive: La piscina
  • Negative: El spa ya que el agua estaba fría y la temperatura de ambiente tampoco era la adecuada
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 3

July/2019 Someone from Istael thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: The staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
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Hotel Aeroport Girona Crta. Nacional 156, km 0,6 Gerona 17457 Spain
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