Hostel Santillan
C/ Gran Vía, 64 - 8º Dcha. (28013) - Madrid (Spain)
9.4 Based on the last 40 of 603 reviews
Would you recommend this hotel?
-
Yes:
100%
-
No:
0.0%
-
I don't know:
0.0%
Rating by subject
-
Cleanliness:
9.3
-
Location:
10
-
Common facilities and services:
7.8
-
Staff:
9.4
-
Quietness:
7.8
-
Room:
7.6
-
Value for money:
9.3
October/2011 Someone from Alemania thinks:
-
Overall rating:
7.3
-
Would you recommend it?
I don't know
-
Positive:
Limpieza, ubicacion, actitud profesional
-
Negative:
ascensor fuera de la ventana (ruido), ducha con poca agua
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I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
lo unico que me molesto fue la ducha - salio poca agua y una maniana hasta ni podia ducharme porque el agua de verdad casi no salia.
-
Staff:
10
actitud efficaz y profesional - no cordial, pero muy agreable.
-
Quietness:
2.5
mi cuarto tenia la ventana hacia el patio y el peso del ascensor pasaba justo al lado de la ventana de las 6.00 de la maniana hasta como las 2.00 de la noche - por lo tanto no dormi mucho. (soy un poco sensible al ruido).
-
Room:
7.5
el cuarto estuvo muy chico pero tambien muy barrato. vista no hubo (ventana al patio)
-
Value for money:
10
Stars it deserves
3
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The hotel's reply:
"Sentimos que haya tenido problemas con el agua de la ducha. Hubo un problema en el edificio y tuvieron que cambiar la bomba del agua. Es cierto que un par de días hubo menos presión. Ya está solucionado.
En cuanto a las vistas, ninguna habitación individual da a la Gran Vía.
Muchas gracias por su opinión.
Un saludo.
La Dirección."
October/2011 Someone from USA thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Modern style lovers, Budget travelers
-
I recommend it especially AGAINST...
Luxury, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
Not rated
No response given
-
Room:
10
-
Value for money:
10
Stars it deserves
3
October/2011 Someone from Taiwan. thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
The people working in the hotel are very nice and friendly.
Hotel is very clean.
-
Negative:
Nothing.
-
I RECOMMEND it for...
Young travelers, Families, Couples, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
Very very clean
-
Location:
10
Right on gran via, same location as those 4 or 5 star hotels.
-
Common facilities and services:
7.5
Nice room, Nice service.
-
Staff:
10
100 percent! Excellent.
-
Quietness:
5
Regret that this is not the case I like as it faces the street, with a lot of traffic. Ask a room in back side may avoid this problem.
-
Room:
7.5
Good for the money paid.
-
Value for money:
10
When I go back to Madrid, I will stay there again.
Stars it deserves
4
October/2011 Someone from Manchester, England thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
-
I RECOMMEND it for...
Young travelers, Couples, Budget travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
October/2011 Someone from Navarra thinks:
-
Overall rating:
9.2
-
Would you recommend it?
Yes
-
Positive:
La ubicación
-
Negative:
El hotel la verdad que no merece defecto, por decir algo, el ascensor es un poco latoso con los pitidos de cierre de puertas
-
I RECOMMEND it for...
Families, Couples
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
October/2011 Someone from The Netherlands thinks:
-
Overall rating:
9.3
-
Would you recommend it?
Yes
-
Positive:
The location, the friendlyness, the room
-
Negative:
nothing
-
I RECOMMEND it for...
Budget travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
October/2011 Someone from italia thinks:
-
Overall rating:
8.8
-
Would you recommend it?
Yes
-
Positive:
amabilidad del personal y la limpieza de las habitaciones
-
Negative:
nada
-
I RECOMMEND it for...
Young travelers, Couples
-
I recommend it especially AGAINST...
Luxury, Classic style lovers, Travelers with a car
-
Cleanliness:
7.5
impecable
-
Location:
10
impecable
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
2.5
las habitaciones exterior tienen el ruido de gran via pero no es fatal
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
October/2011 Someone from Las Palmas thinks:
-
Overall rating:
9.3
-
Would you recommend it?
Yes
-
Positive:
La atención del personal, la ubicación del hostal y la limpieza
-
Negative:
El ruido
-
I RECOMMEND it for...
Young travelers, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
2
October/2011 Someone from Las Palmas thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
Las habitaciones Superiores
-
Negative:
El ascensor
-
I RECOMMEND it for...
Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Handicapped
-
Cleanliness:
5
Durante los 3 dias no se lavo el piso
-
Location:
Not rated
-
Common facilities and services:
7.5
Aire acondicionado, tv plana y todo nuevo
-
Staff:
10
Gentiles y muy amables
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
October/2011 Someone from Brasil thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
no tiene minibar
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3