Apartment Gran Vía 65
Madrid, Spain
Phone: +(34) 915413170 Fax: +(34) 915417328
Situated where the Gran Via enters Plaza de España, the Espahotel Gran Via offers its clients all the comforts and services of a hotel with the independence of a private apartments madrid. All the studios and suites have a complete bath, satellite and digital TV, air-conditioning, ambient music, mini-bar, etc. There is also a 24-hour reception, laundry service, café-restaurant and room service, etc. Everything has been arranged to provide you with the best possible stay in a great apartmens Madrid center.
- Room Services
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- Rooms: 84
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe (free)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: every two days
- Refrigerator
- Kitchen
- Music channels
- Main facilities
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- Rooms: 84
- Parking (fee): nearby public
- Bar - coffee shop
- Restaurant
- Elevator
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 84
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
Calle Gran Vía, 65 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 82.5%
- No: 2.5%
- I don't know: 15%
Rating by subject
- Cleanliness: 8.3
- Location: 10
- Common facilities and services: 6.6
- Staff: 9.2
- Quietness: 9.3
- Room: 7.9
- Value for money: 8.1
July/2015 Someone from melilla thinks:
- Overall rating: 9.3
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The hotel's reply:
"Le agradecemos sus comentarios. Esperamos que su estancia en Espahotel Gran Vía haya sido positiva. Seguiremos trabajando por mejorar aquellos aspectos que necesiten un refuerzo. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from United States thinks:
- Overall rating: 6.4
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The hotel's reply:
"Thank you for your comments. We hope your flight back to the United States was comfortable. We are happy to see that your stay in Espahotel Gran Vía was pleasant and do you liked the sheets. Hope to see you soon with us the next time you visit Madrid. Best Regards"
June/2015 Someone from USA thinks:
- Overall rating: 2.4
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The hotel's reply:
"Thank you for your comments. We regret the incident of the air conditioning, as the machine was temporally damaged. We would like you to give us another opportunity, the next time you decide to come to Madrid. Best Regards"
May/2015 Someone from USA thinks:
- Overall rating: 7.3
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The hotel's reply:
"Thank you very much for your comments. We hope your flight back to USA was positive. We are happy to see that you liked the location. We will try to improve all the possible aspects that have to be improved. With respect to the wifi, we are studying the possibility of including it in the price of the room in a near future. We would like to see you with us again if you come back to Madrid. Best Regards"
May/2015 Someone from France thinks:
- Overall rating: 9.1
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The hotel's reply:
"Merci beaucoup pour vos commentaires. Nous espérons que votre voyage de retour en France ait été positif. Nous sommes heureux de que votre séjour à Espahotel Gran Vía a été agréable et que vous avez aimé l’emplacement. Nous sommes désolés pour le problème de climatisation que vous avez eu. Nous prenons en compte votre commentaires pour améliorer dans tous ces aspects qui on doit améliorer. On attend de vous voir dans votre prochaine visite à Madrid avec nous. Salutations"
May/2015 Someone from valencia thinks:
- Overall rating: 10
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The hotel's reply:
"Muchas gracias por sus comentarios. Comentarios como el suyo nos motivan cada día a mejorar todos los aspectos posibles. Nos encantaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
April/2015 Someone from Tenerife thinks:
- Overall rating: 6.7
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The hotel's reply:
"Le agradecemos sus comentarios. Esperamos que su estancia en Espahotel Gran Vía haya sido positiva. Con respecto a la entrada, entendemos que las escaleras a veces puedan ser molestas, sin embargo, se trata de cuestiones de la estructura del inmueble, que muy a pesar nuestro no podemos evitar. Pondremos especial atención, y dedicaremos nuestro esfuerzo a colaborar con nuestros clientes con sus equipajes y con cualquier otro requerimiento que soliciten, como en su caso con el carrito de los niños. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
March/2015 Someone from Valladolid thinks:
- Overall rating: 8
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The hotel's reply:
"Gracias por sus comentarios. Esperamos que su estancia en Espahotel Gran Vía haya sido agradable. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
March/2015 Someone from ARGENTINA thinks:
- Overall rating: 10
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The hotel's reply:
"Muchísimas gracias por sus comentarios. Esperamos que su viaje de vuelta a Argentina haya sido satisfactorio. Comentarios como el suyo nos motivan cada día para seguir mejorando todo lo posible. Nos encantaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
March/2015 Someone from Valencia thinks:
- Overall rating: 8.3
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The hotel's reply:
"Le agradecemos sus comentarios. Nos complace ver que su estancia en Espahotel Gran Vía fue positiva. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"