Apartment Gran Vía 65
Madrid, Spain
Phone: +(34) 915413170 Fax: +(34) 915417328
Situated where the Gran Via enters Plaza de España, the Espahotel Gran Via offers its clients all the comforts and services of a hotel with the independence of a private apartments madrid. All the studios and suites have a complete bath, satellite and digital TV, air-conditioning, ambient music, mini-bar, etc. There is also a 24-hour reception, laundry service, café-restaurant and room service, etc. Everything has been arranged to provide you with the best possible stay in a great apartmens Madrid center.
- Room Services
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- Rooms: 84
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe (free)
- Internet connection (fee): RJ11 telephone plug-in
- Towel changing: daily
- Bed linen changing: every two days
- Refrigerator
- Kitchen
- Music channels
- Main facilities
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- Rooms: 84
- Parking (fee): nearby public
- Bar - coffee shop
- Restaurant
- Elevator
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 84
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Luggage check room
- Online reservations
Calle Gran Vía, 65 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 82.5%
- No: 2.5%
- I don't know: 15%
Rating by subject
- Cleanliness: 8.3
- Location: 10
- Common facilities and services: 6.6
- Staff: 9.2
- Quietness: 9.3
- Room: 7.9
- Value for money: 8.1
August/2015 Someone from Valencia thinks:
- Overall rating: 9.3
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The hotel's reply:
"Le agradecemos sus comentarios. Nos complace saber que su estancia en Espahotel Gran Vía fue agradable. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Valencia thinks:
- Overall rating: 8.3
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The hotel's reply:
"Gracias por sus comentarios. Nos agrada ver que su estancia en Espahotel Gran Vía fue positiva. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Tafalla thinks:
- Overall rating: 7.1
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The hotel's reply:
"Gracias por sus comentarios. Esperamos que su estancia en Espahotel Gran Vía haya sido agradable. Lamentamos los inconvenientes que haya podido tener con el aire acondicionado y con la limpieza. Tomaremos nota de sus recomendaciones y trabajaremos por mejorar aquellos aspectos que deban mejorarse. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Monterrey, Mexico thinks:
- Overall rating: 9.2
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The hotel's reply:
"Le agradecemos sus comentarios. Esperamos que su viaje de vuelta a Monterrey haya sido agradable. Nos complace ver que su estancia en Espahotel Gran Vía ha sido positiva. Con respecto a la entrada, entendemos que las escaleras a veces puedan ser molestas, sin embargo, se trata de cuestiones de la estructura del inmueble, que muy a pesar nuestro no podemos evitar. Pondremos especial atención, y dedicaremos nuestro esfuerzo a colaborar con nuestros clientes con sus equipajes y con cualquier otro requerimiento que soliciten. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Tenerife thinks:
- Overall rating: 7.6
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The hotel's reply:
"Muchas gracias por sus comentarios. Esperamos que su estancia en Espahotel Gran Vía haya sido agradable. Con respecto a la entrada, entendemos que las escaleras a veces puedan ser molestas, sin embargo, se trata de cuestiones de la estructura del inmueble, que muy a pesar nuestro no podemos evitar. Pondremos especial atención, y dedicaremos nuestro esfuerzo a colaborar con nuestros clientes con sus equipajes y con cualquier otro requerimiento que soliciten. Tomaremos notas de sus recomendaciones con el fin de mejorar.Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Córdoba thinks:
- Overall rating: 8.2
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The hotel's reply:
"Gracias por sus comentarios. Nos agrada ver que su estancia en Espahotel Gran Vía fue positiva. Lamentamos el inconveniente con el aire acondicionado. Tomaremos nota de sus recomendaciones con el fin de mejorar. Nos gustaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from USA thinks:
- Overall rating: 6.3
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The hotel's reply:
"Thank you for your comments. We hope your journey back to the USA was pleasant and we regret for any inconvenience during your stay, moreover, we will try to improve all those aspects that have to be changed. With respect to the parking we don’t have in this building but we can always help you to find one nearby, by requesting it in the reservation. On your next visit to Madrid, we would like you to give us another opportunity. Best Regards."
July/2015 Someone from Barcelona thinks:
- Overall rating: 8.1
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The hotel's reply:
"Muchas gracias por sus comentarios. Nos complace ver que su estancia en Espahotel Gran Vía ha sido agradable. Nos encantaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo."
July/2015 Someone from Barcelona thinks:
- Overall rating: 4.7
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The hotel's reply:
"Le agradecemos sus comentarios. Lamentamos los inconvenientes que haya podido tener con la habitación, con respecto al aire acondicionado. Nos gustaría que nos volviera a dar otra oportunidad en su próxima visita a Madrid. Reciba un cordial saludo"
July/2015 Someone from Jerez de la Frontera thinks:
- Overall rating: 10
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The hotel's reply:
"Gracias por sus comentarios. Comentarios como el suyo nos motivan cada día a mejorar todos los aspectos posibles. Tomaremos nota de la luz del cuarto de baño. Nos encantaría volver a verle con nosotros en su próxima visita a Madrid. Reciba un cordial saludo"