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Hotel Urso Hotel & Spa *****

Madrid,  Spain

Phone: 914444458 E-mail:: pfernandez@hotelurso.com

Price: 140 - 1146 € (Average)

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Rating by guests: 9.4 Based on 195 reviews

Hotel Urso Hotel & Spa
Mejía Lequerica 8 (28004) - Madrid (Spain)

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Overall rating:  9.4 Based on the last 40 of 195 reviews

Would you recommend this hotel?

  • Yes: 90%
  • No: 0.0%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 10
  • Location: 9.3
  • Common facilities and services: 9.2
  • Staff: 10
  • Quietness: 8.6
  • Room: 9
  • Value for money: 9.1

June/2016 Someone from Texas thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Very friendly English speaking staff.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10 Our room was exceptionally quite.
  • Room: 10 We did not have a good view. There was construction in the lot beside the hotel.
  • Value for money: 10
Stars it deserves 5

June/2016 Someone from Durham, NC (USA) thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Building and room interior design.
  • Negative: No hair conditioner in the room and room service did not start until 7:30, but it is spain...
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from NYC thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from Switzerland and USA thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: our room 121
  • Negative: Breakfast arrived 30 minutes late
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from London thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Staff, cleanliness, decor
  • Negative: Should serve better quality coffee in restaurant and bar
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2016 Someone from London thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Free pool & steam room, old fashioned elevator, staff.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

May/2016 Someone from USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The service. Everyone was extremely helpful.
  • Negative:
  • I RECOMMEND it for... Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 View will be better once the construction is completed across the street.
  • Value for money: 10
Stars it deserves 5

May/2016 Someone from Paris thinks:

  • Overall rating: 5.4
  • Would you recommend it? I don't know
  • Positive: Personnel attentionné
  • Negative: De nombreux details qui ne me convainquent pas d'une prestation 5 étoiles
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Bouches d'aération VMC sales, moquette pas nette
  • Location: 5 Belle mais avec Biensur les travaux depuis notre terrasse. Grue bouillante
  • Common facilities and services: 2.5 Pas assez de plats chauds en room service la nuit
  • Staff: 7.5 Veulent bien faire mais n'ont pas l'environnement pour. SPA excellent
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 2.5 Petit dejeuner avec impression de quantités limitées. Les plats servis sont de petites portion. On reste sur nos find
Stars it deserves 4

May/2016 Someone from Australia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The attentive and friendly manner of staff.
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

May/2016 Someone from CASTELLON thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: EL SPA
  • Negative: ME COBRARON 2 NOCHES Y SOLO ME ALOJE 1
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 4
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Hotel Urso Hotel & Spa Mejía Lequerica 8 Madrid 28004 Spain
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