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Hotel Suite Villa María *****

Adeje,  Spain

Phone: 922 16 85 84 Fax: 922 16 85 83 E-mail:: info@suitevillamaria.com

Rating by guests: 9.4 Based on 150 reviews

Hotel Suite Villa María
Av. de los Acantilados s/n (38679) - Adeje (La Caleta - Adeje) (Spain)

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Overall rating:  9.4 Based on the last 40 of 150 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 10
  • Location: 8.2
  • Common facilities and services: 9
  • Staff: 10
  • Quietness: 9.5
  • Room: 9.4
  • Value for money: 8.3

August/2017 Someone from Uk thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The accommodation and the quiet nature of the hotel.
  • Negative: The pool bar food wasn't great.
  • I RECOMMEND it for... Families, Peace seekers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you so much for your time taken to review and rate your hosting experience in our villas. We are really happy to know that you enjoyed so much our hotel and its tranquility, perfect to rest and disconnect. Nevertheless, we have take good note of your suggestion about our Pool Bar, and we can assure you that we go on trying to improve as much as possible all our menus and gastronomic offers in order to live up our guests expectations, and to satisfy all different likes and preferences. We will be very happy if you decide to visit us again in the future to enjoy you holidays with us, and we hope to be very soon. Best regards, Guests Relations Team Hotel Suite Villa María"

July/2017 Someone from tenerife thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: la villa
  • Negative: los bichos a la hora de comer en el bar piscina
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente: Le agradecemos enormemente que haya dedicado unos minutos a evaluar su experiencia con nosotros y, por supuesto, que nos otorgue una puntuación tan alta en su evaluación. Nos alegra enormemente saber que en términos generales su experiencia ha sido tan positiva. Lamentamos sin embargo la incomodidad sufrida y que menciona en la zona del Bar Piscina. Hemos de decir que ponemos siempre nuestros mejores esfuerzos en realizar fumigaciones periódicas, especialmente en verano, para evitar al máximo la proliferación de bichos. Sin embargo, el calor y la cercanía de las zonas ajardinadas, hace a veces inevitable la presencia de algunos insectos. Trataremos en el futuro de intensificar los cuidados en este sentido. Esperamos tener la oportunidad de alojarle de nuevo en nuestras villas muy pronto y que vuelva a disfrutar con nosotros de sus vacaciones. Reciba un cordial saludo, Equipo de Atención al Cliente Hotel Suite Villa María "

July/2017 Someone from Scotland thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Beautiful villa and views. Breakfast amazing, pool area fantastic and all staff very friendly and professional.
  • Negative: Some better entertainment in evening may encourage more guests to remain the hotel at night.
  • I RECOMMEND it for... Families, Couples, Luxury, Peace seekers, Classic style lovers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10 Perfectly clean
  • Location: 5 Just a wee bit far out for walking anywhere and no nearby supermarket
  • Common facilities and services: 7.5 Really good facilities except the gym. Gym equipment needing attention/replaced
  • Staff: 10 Very well trained staff, all courteous and friendly. Cleaners did a fab job, couldn't be any better
  • Quietness: 10 Very very quiet. Only problem was building work on other side of golf course was annoying at times.
  • Room: 10 Loved the bathrooms, spectacular views over golf course to ocean.
  • Value for money: 10 Expensive but worth it!
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thank you so much for your time taken in reviewing your holidays in Hotel Suite Villa María. We feel really happy to read that you have enjoyed so much your time with us, and that our services and facilities met your expectations. We have taken good note also about your suggestion to improve our entertainment service and do not hesitate that we will take it into account in order to be able to offer our guests the best possible experience during their stay with us. We are already looking forward to welcoming you back, and we hope to be soon. Best Regards, Guests Relations Team Hotel Suite Villa María"

June/2017 Someone from Cuenca thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El trato personal
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, nos enorgullece de corazón recibir su fabulosa opinión acerca de su estancia en Hotel Sute Villa María. Nos alegramos que todo fuera casi perfecto y que pudieran disfrutar del magnífico clima que nos acompaña practicamente todo el año en la isla de Tenerife. Agradecerle sus fantásticos comentarios acerca de nuestro personal, ya que son ellos los que a diario se dejan la piel porque nuestros clientes se queden satisfechos y deseen volver a este paraje de tranquilidad y descanso. Nada sería más satisfactorio que volver a recibirle de nuevo muy pronto. Reciba un atento saludo, Equipo de Atención al Cliente - Hotel Suite Villa Maria"

June/2017 Someone from Residente en Tenerife thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: El mobiliario y el Interior de las villas en general
  • Negative: El exterior , nos dieron la villa 54 junto a las máquinas ,con el consiguiente ruido
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, agradecerle en primer lugar su colaboración al darnos respuesta a nuestra encuesta de calidad, puesto que es nuestra herramienta estrella para conocer el grado de satisfacción de nuestros clientes. Estamos muy satisfechos de saber que su estancia en general ha sido de su agrado y que las villas han cumplido sus expectativas. Respecto al ruido que indica, comentarle que todas las villas cuentan con un sistema de aislamiento garantizado, ya que uno de nuestros principales objetivos es el descanso de nuestros clientes. No obstante, revisaremos de forma minuciosa la villa que indica haciendo respectivas pruebas y sondeo con otros clientes, con el objetivo por supuesto de mejora y evitar futuras quejas. Reciba un cordial saludo, Equipo de Atención al Cliente - Hotel Suite Villa María"

June/2017 Someone from Belgium thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Spacious rooms
  • Negative: Far from a good beach
  • I RECOMMEND it for... Older travelers, Families, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, thank you very much for offering us such a nice review about your recent stay at Hotel Suite Villa María, as well as for the high score provided. We are aboslutely delighted to know that almost all our services met your expectations and that you had an incredible experience with us. We are happy that the Villa was to your liking too. Regarding the situation, we can say that you are true that we are setted a bit far from Costa Adeje life, but strategically it has it reason, in order to be able to provide our guests the peace and relax that they are looking for. For it reason, just to remind you, we offer twice per day our free shuttle transfer and also, there's the option to rent a car and park it in our covered parking for our guest. The next time, if you give us again the chance to offer you another fantastic experience, please do not hesitate to ask us for all the options we offer to our guests regarding it, okay? Nothing would please us more to receive you again in the future. Kind regards, Guests' Relations Team - Hotel Suite Villa María"

June/2017 Someone from Belgica thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La tranquilidad en y alrededor de ma villa
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, agradecerle en primer lugar su colaboración al darnos respuesta a nuestra encuesta de calidad, puesto que es nuestra herramienta estrella para conocer el grado de satisfacción de nuestros clientes. Estamos muy satisfechos de saber que su estancia ha sido casi de 10, y que destaque como punto fuerte la tranquilidad de la que orgullosamente contamos en este oasis de Costa Adeje y sus preciosos alrededores. Todo el equipo le da las gracias por las excelentes puntuaciones otorgadas y deseamos volver a verle en un futuro próximo. Un saludo, Equipo de Atención al Cliente - Hotel Suite Villa María"

June/2017 Someone from UK thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Everything
  • Negative:
  • I RECOMMEND it for... Families, Luxury, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, thank you very much for your collaboration offering us such a positive review about your stay with us! We are really glad to know that everything was fantastic and that you enjoyed your stay in Hotel Suite Villa María. We really wish to see you soon again and be able to keep your trust for a long time. Best regards. Guests' Relations Team - Hotel Suite Villa María. "

June/2017 Someone from United Kingdom thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Beautiful quiet and relaxing resort, well kept accommodation and grounds, great views from terrace, plenty of room around the pool on the sun loungers, tasty food, friendly staff.
  • Negative: My only slight criticism would be the WIfi signal was pretty terrible for most of the stay. If it is going to be offered, it should really operate properly
  • I RECOMMEND it for... Families, Couples, Luxury, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear Guest, Thank you so much for your time taken in evaluating your experience during your stay at Hotel Suite Villa María, and also for the high score you have given to us. We are really pleased to read that our villas and in general the resort, our stunning views, swimming pool, the gastronomy and staff lived up your expectations and that you enjoyed so much your holidays with us. Nevertheless, we sincerely apologize for not being able to fulfill your expectations about the wifi service. We have taken good note of your impressions in order to check it out if there were any problems with it during your time with us and to investigate if we can improve this service, as our main goal is to get the complete satisfaction of our guests and to be able to offer the best quality in every service we provide. We hope to have the opportunity of hosting you again soon and to be able to give you an even better experience. Best regards, Guests' Relations Team -Hotel Suite Villa María"

June/2017 Someone from Oxted thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Seclusion of private garden with view of golf course and sea
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury, Peace seekers, Modern style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Dear Guest, it's really a pleasure to receive your fantastic feedback about your stay at Hotel Suite Villa María. Thank you very much for taking your time sharing with us your incredible experience and for offering us such a high rating and lovely comments. We are glad that you enjoyed your stay with us and that our villas with private gardens and the oustanding views to the golf course, mountains and see fulfilled your expectations. Nothing would please us more to receiving you again soon at our villas and be able to offer you another unforgettable experience. Best regards, Guests' Relations Team - Hotel Suite Villa María"

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Hotel Suite Villa María Av. de los Acantilados s/n Adeje 38679 Spain
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