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Hotel Sterling ***

Madrid,  Spain

Phone: +(34) 915420400 Fax: +(34) 915592825 E-mail:: reservas@hotelsterlingmadrid.com

Price: 69 - 138 € (Average)

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Rating by guests: 8.3 Based on 1652 reviews

Conveniently located just off Gran Via and 200 metres from Santo Domingo Metro station, Sterling offers simple accommodation in central Madrid. All spacious rooms have private bathrooms and air conditioning. Rooms in the Sterling all have TV, safe and work desk. They also have sofas, and can accommodate an extra bed. The Sterling has 24-hour reception and a tour desk to help you plan your visit. They can also store luggage.

Room Services
  • Rooms: 69
  • Telephone
  • Television: pay channels
  • Hairdryer
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free)
Main facilities
  • Rooms: 69
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Television
  • Central heating
  • Lounge
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Rooms/Facilities for Disabled Guests
General services
  • Rooms: 69
  • Non-smoking rooms
  • Currency exchange
  • Gay Friendly
  • 24-Hour Front Desk
  • All Public and Private spaces non-smoking
  • Luggage Storage
  • Packed Lunches
Hotel Sterling
C/ San Bernardo, 29 y 31 (28015) - Madrid (Spain)

Access:

 

Overall rating:  8.3 Based on the last 40 of 1652 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 9.5
  • Common facilities and services: 6.2
  • Staff: 8.6
  • Quietness: 7.9
  • Room: 7.4
  • Value for money: 7.9

March/2014 Someone from Barcelona thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2014 Someone from argentina thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: todo estuvo bien menos el tamaño de la habitacion
  • Negative: la habitacion triple extremadamente chica
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: Not rated
  • Value for money: 10
Stars it deserves 2

March/2014 Someone from Valencia thinks:

  • Overall rating: 6.2
  • Would you recommend it? Yes
  • Positive: La ubicación
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Business travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 2.5 No es la primera vez que me alojo en este hotel y por un problema puntual no voy a dejar de hacerlo. Pero cuando fui a preguntar si era posible un cambio porque la habitación asignada que no era de mi agrado,la unica respuesta que se me dio fue: "Es lo que hay", creo que se puede decir lo mismo de forma más educada.
  • Quietness: 2.5 Como la cama de la habitacion asignada (408) está pegada a la puerta se oye el ir y venir de otros clientes. Sobre todo de los que llegan de madrugada.
  • Room: 2.5
  • Value for money: 2.5 En otras ocasiones que me he alojado en su hotel, en las mismas condiciones, es decir, doble uso individual, se me he asignado mejor habitación por el mismo precio o menos. Entiendo que dependerá de la ocupación y de la disponibilidad que haya en el hotel, pero comparando con otras veces esta vez no he estado a gusto.
Stars it deserves 3

  • The hotel's reply:

    "Estimado Cliente, En primer lugar me gustaria hacerle llegar mis mas sinceras disculpas por lo acontecido durante su estancia con nosotros. Como bien dice usted, la disponibilidad muchas veces es la que nos marca la posibilid de ofrecer segun que tipo de habitaciones. Obviamente, intentamos satisfacer a todos los huespedes en la medida de lo posible y lejos de nuestra intencion esta el considerarnos inflexibles ante este tipo de situaciones. Por ello y en nombre del Hotel Sterling le invitamos a que vuelva a alojarse con nosotros y poder asi resarcirnos de esta última no tan buena experiencia. Le saluda atentamente, Antonio Coll (Director) "

March/2014 Someone from valencia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

March/2014 Someone from Torrevieja thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

March/2014 Someone from Zaragoza thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 La habitación exterior es bastante ruidosa por el ruido de la calle
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

March/2014 Someone from Argentina thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La ubicacion
  • Negative: El tamaño de las habitaciones
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

March/2014 Someone from Vitoria-Gasteiz thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: la localización del hotel (está cerca de todo), la amabilidad de sus funcionarios.
  • Negative: Quedarme en una habitación con ventana abierta al patio interior y cerca del ascensor
  • I RECOMMEND it for... Young travelers, Families, Couples, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 habitación cerca de los ascensores.
  • Room: 2.5 Sin vistas (ventana al patio interior)
  • Value for money: 7.5
Stars it deserves 3

March/2014 Someone from barcelona thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: el minimalismo
  • Negative: nada
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

March/2014 Someone from zarautz thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
Hotel Sterling C/ San Bernardo, 29 y 31 Madrid 28015 Spain
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