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Hotel Silken Puerta América *****

Madrid,  Spain

Phone: +34 917445400 Fax: +34 917445415 E-mail:: hotel.puertamerica@hoteles-silken.com

Price: 110 - 550 € (Average)

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Rating by guests: 8.9 Based on 161 reviews

Each of the levels of this hotel proposes a different room concept. They all play with different materials, colours and shapes to create spaces that bring together the best of cutting edge design and architecture.

Hotel Silken Puerta América
Avenida América, 41 (28002) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 161 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 7.4
  • Common facilities and services: 8.9
  • Staff: 9
  • Quietness: 8.8
  • Room: 9.2
  • Value for money: 8.1

August/2016 Someone from Madrid thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive: Las vistas y el desayuno
  • Negative: Llamar a las 4 de la mañana porque las personas alojadas en la habitacion de al lado no paraban con el ruido y la musica, y nadie fuera a llamarles la atencion.
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST... Peace seekers, Budget travelers
  • Cleanliness: 5 Muy regular
  • Location: 5 No esta en pleno centro, pero el tener parking incluido se agradece muchisimo
  • Common facilities and services: 10
  • Staff: Not rated Recepcion y seguridad inexistentes
  • Quietness: Not rated De la calle no se escucha nada, pero lo de las demas habitaciones y pasillos se escucha todo. Vecinos ruidosos desde las 3-4 de la mañana y no se podia descansar
  • Room: 7.5 Buena habitacion y buenas vistas. Eche en falta un secador
  • Value for money: 7.5
Stars it deserves 4

August/2016 Someone from Hong Kong thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Great shower.
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 5 I found hair on the floors high are not belongs to us.
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

August/2016 Someone from Barcelona thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Diseño de las habitaciones
  • Negative: Enchufe roto en la habitacion
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Enchufe roto
  • Value for money: 10
Stars it deserves 5

August/2016 Someone from La Coruña thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Trato del personal. Decoración
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10 excepcional
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2016 Someone from Sevilla thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: El diseño y el trato. Además de los servicios que ofrecen
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

August/2016 Someone from España thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La atención del personal y el diseño del hotel
  • Negative: El ruido de los coches
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers, Travelers with a car
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2016 Someone from Barcelona thinks:

  • Overall rating: 3.6
  • Would you recommend it? I don't know
  • Positive: La atencion del maitre del restaurante lagrimas negras, vamos todos los años y cenamos siempre alli, aunque este año coincidiendo en domingo y al no tener sevicio de carta habitual, no cumplio para nada nuestras espectativas.
  • Negative: Ademas del restaurante en domingo no tener servicio de carta (solo hamburguesas, bocadillos, fritanga cara y poco elaborada, encargamos comp cada año el servicio de desayuno en la habitacion, antes del horario maximo de recepcion peticion de room service, y el Desyino NUNCA LLEGO Si los domingos no pueden dar el mismo servicio no cobren igual que un dia cualquiera, el cliente se siente engañado.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Modern style lovers, Handicapped, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

August/2016 Someone from Alicante thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: Ubicación , atención del personal, instalaciones .
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

August/2016 Someone from España thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: La habitación
  • Negative: El personal del hotel
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST... Families, Classic style lovers
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

August/2016 Someone from Alava thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La decoración y la amabilidad de las chicas y de los botones
  • Negative: Al despedirme un chico moreno en recepción parecía que le tenía no sé que pagar algo ni siquiera me miró a la cara ni nada! Cosa que la chica que estaba al lado me dijo grcias que tenga un bueno viaje
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Hotel Silken Puerta América Avenida América, 41 Madrid 28002 Spain
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